Delivery Manager - Data, Analytics, and Ai Services

## Full Description

• *Delivery Manager - Data, Analytics, and AI Services**

• *Location**: Dubai

• *Experience Required**: 12-15 Years

• *Degree Required**: B.Tech/B.E. in Computer Science or equivalent

• *Primary Skills**: Artificial Intelligence, Data Analysis

• *Industry**: IT Services / Consulting

• *Job Summary**:

• *Key Outcomes Expected**:

• 100% on-time delivery of all projects in the portfolio

• 95%+ clientsatisfaction score

• Zero major escalations with proactive risk and issue management

• 85% team utilization and 80%+ team satisfaction score

• <5% budget variance across all managed projects

• Year-over-year 20% increase in project delivery productivity

• Implementation of AI/automation tools to standardize and accelerate delivery

• *Key Responsibilities**:

• *1. Project & Portfolio Management**

• Manage multiple end-to-end **Data, Analytics, and AI** projects across clients and geographies.

• Act as **hands-on PM** for high-visibility or high-risk projects when required.

• Maintain an integrated **delivery roadmap** aligned with customer goals.

• Track progress against delivery plans, milestones, and KPIs.

• *2. Client & Stakeholder Engagement**

• Act as the **single point of contact** for client escalations and delivery health.

• Lead **executive review meetings** and project update sessions.

• Proactively identify **upsell/cross-sell** opportunities through relationship management.

• Ensure a

85% productivity.

• Control budgets with <5% variance from estimates.

• Participate in **hiring, training, and mentoring** to develop a high-performance team.

• *5. Agile, Automation & Delivery Excellence**

• Promote the adoption of **Agile, Scrum, and hybrid** methodologies.

• Standardize dashboards, reports, and KPI measurement across teams.

• Implement **AI-based automation tools** for delivery tracking, risk detection, and productivity improvement.

• Drive **non-linear delivery models** through tools and automation.

• *6. Team Leadership & Culture Building**

• Lead, mentor, and support Project Managers for consistent delivery standards.

• Foster a collaborative, innovative, and balanced team culture.

• Promote **employee engagement** and monitor team morale and satisfaction.

• *Must-Have Technical & Professional Skills**:

• 12+ years of experience in **Data, Analytics, and AI** project delivery

• Proven track record in managing **multiple concurrent projects**:

• Experience in **Agile, Scrum, or hybrid** project management methodologies

• Strong **stakeholder and client management** skills

• Knowledge of **data engineering, AI/ML lifecycle, data governance**:

• Hands-on experience in implementing **automation and AI-driven** delivery processes

• Proficient in tools like **JIRA, MS Project, Trello, Asana**:

• Excellent **communication, leadership, and negotiation** abilities

• *Nice-to-Have Skills**:

• Experience in **BFSI (Banking, Financial Services, Insurance)** domain analytics projects

• Knowledge of **Cloud platforms** (Azure, AWS, GCP)

• Exposure to **Generative AI** and AI Ops

• Professional certifications**:PMP, PRINCE2, SAFe, CSM (Certified Scrum Master)**

• *Key Responsibility Areas (KRAs)**:

• Timely project delivery and milestone achievement

• Strong client engagement and timely escalation resolution

• Full compliance with governance and risk policies

• Effective resource planning and financial oversight

• Implementation of Agile/AI-led process improvements

• Team development and satisfaction

• *Key Performance Indicators (KPIs)**:

• 100% project delivery within agreed timelines

• <5% variance from budgeted costs

• 95%+ client satisfaction

• <5% critical issues/escalations

• 85% resource utilization rate

• 20% annual productivity improvement

• 80%+ team satisfaction scores

• *Why Join Us?**

• Lead **strategic AI & Data projects** for top-tier global clients

• Drive innovation in an **automation-first**, agile environment

• Enjoy a **flexible work culture** that promotes work-life balance

• Be a part of a **high-growth, future-ready team**:

• Attractive **compensation** and **career development** opportunities

• *Job Types**: Full-time, Permanent

Pay: AED25,000.00 - AED30,000.00 per month

Application Question(s):

• What is Visa Status for Dubai?

• What is your notice period in days?

• *Experience**:

• Data, Analytics, and AI project delivery: 10 years (required)