DIGITAL DATA ANALYST

Confidential
Miami, US
On-siteCareer-pivot friendly

Why this role

Pace
Steady
Collaboration
Medium
Autonomy
Medium
Decision Impact
Team
Role Level
Individual Contributor
Career Pivot Friendly
Welcomes transferable skills

What success looks like

  • improved customer satisfaction
  • accurate financial reporting
  • enhanced customer experience
Typical background
degree in Computer Science or Marketing2-3 years in banking

Transferable backgrounds

Skills & requirements

Required

data analyticsreportingbudget managementsurvey managementsocial media reportingcommunication skills

Preferred

marketingcustomer journey design

Stack & domain

Data analytics and reportingBudget and invoice managementInternal and external survey managementSocial media reporting and monitoringWriting and communication skillsOrganization and planningEmpathy and customer focusDynamism and innovation

About the role

DIGITAL DATA ANALYST

OBJECTIVE:

Oversee the design of customer journeys, manage commercial processes, update website content, and monitor customer experience across digital platforms and communications. Responsible for analyzing business and customer data, conducting internal surveys and reporting, as well as managing budgets, invoices, and related financial reporting to support strategic decision-making.

FUNCTIONS:

  • Develop customer journeys and define functional requirements for Salesforce, including configuring communications in Marketing Cloud.
  • Document commercial and operational…

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