Director, IT Engineering

WHOOP
Boston, US
On-site

Who this role is best for

Geared toward mid-level IT leaders comfortable with both strategic vision and hands-on system engineering in high-growth environments.

Best fit for

  • IT leaders who excel in balancing security with employee experience.
    — “balance speed, scalability, security, and employee experience”
  • Candidates with a track record of scaling IT operations efficiently.
    — “run hyper efficient IT operations”
  • Leaders adept at driving cross-functional change and collaboration.
    — “Drive cross-functional change”

Things to consider

  • Role requires financial acumen akin to a CFO's responsibilities.
    — “Think and act like a CFO”
  • Expectations include building a top-tier technical team in the Northeast.
    — “Build the most technically capable IT team in the Northeast”

How to stand out

  • Showcase examples where you implemented security-by-design in past roles.
    — “responsible for security-by-design that actually protects the company”
  • Highlight specific instances of driving productivity through technology innovation.
    — “technology today can do more than just deflect HelpDesk tickets”
  • Demonstrate your ability to articulate business challenges and technical solutions clearly.
    — “capable of excellent storytelling, problem solving, and transparent communications”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · CompanyLevel · Mid Level

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • efficient IT operations
  • secure environment
  • high-performing team
Typical background
IT leadershipengineering

Skills & requirements

Required

IT OperationsSecurityTeam LeadershipCross-functional CollaborationBusiness Partnership

Preferred

Financial AnalysisEmployee Experience

Stack & domain

LeadershipCommunicationTechnologySecurity

About the role

Original posting from WHOOP via Ashby

RESPONSIBILITIES:

-

  • Engineer a fast, frictionless workplace: Lead global IT operations that enable thousands of people around the world to do their best work and get things done faster than at other employers.
  • Craft an innovative technology environment: Imagine what IT should look like in 5 years and make it real for WHOOP.
  • Scale with human and non-human workers: Technology today can do more than just deflect HelpDesk tickets. Figure out how to run hyper efficient IT operations.
  • Implement robust and thoughtful security protections: You’re responsible for security-by-design that actually protects the company.
  • Continuously earn the trust of WHOOP members: Compliance and controls need to be embedded in everything you do to serve and honor our members.
  • Drive cross-functional change: Be a visible, respected leader who senior leaders want to listen to and solve problems with. Be an exceptional collaborator who drives meaningful improvements in our business operations.
  • Build the most technically capable IT team in the Northeast: Shape a team that excels in driving employee experience, productivity & efficiency, and security - all at a fast pace. 

QUALIFICATIONS:

-

  • Be a master of modern technology with deep hands-on experience implementing innovative systems.
  • Extensive leadership experience across IT or Engineering in high-growth environments.
  • Pragmatic judgment around architecture and system design with the ability to balance speed, scalability, security, and employee experience.
  • Demonstrated ability to tackle a broad range of business challenges, moving seamlessly from high-level strategy to direct system engineering and delivery.
  • Outstanding business partnership skills, capable of excellent storytelling, problem solving, and transparent communications.
  • Experience building and leading high-performing technical teams and setting a high bar for quality and reliability.
  • High EQ and deep care for employee experience. Adept at finding creative solutions that balance business needs with removing friction for employees.
  • Think and act like a CFO: highly skilled at financial analysis; strong business acumen; high integrity stewardship of the company’s finances.

Source: WHOOP careers (Ashby)

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