We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
POSITION SUMMARY
CVS Health Digital is looking for hands-on, passionate people who want to join a high energy and growing team to make a difference in customers' lives and who want to be on the forefront of digital innovation that aims to reinvent what a pharmacy and a health care company can be in the digital world. The Director of Automation Engineering - Pharmacy Products will lead the strategy, design, and delivery of intelligent automation platforms that accelerate product development, improve productivity and drive operational efficiency across the team. This leader will build and scale AI‑powered automation products, including knowledge repositories, automated user‑story generation, and end‑to‑end test automation, with a strong emphasis on agentic AI and real‑world business impact. This role requires a rare combination of deep technical expertise in AI and automation, strong business acumen, and proven leadership in building platforms that are adopted at scale by product, engineering, and operations teams.
Expectations For The Role
Automation & AI Product Leadership
- Define and own the vision, roadmap, and execution of enterprise‑grade automation platforms that support:• Intelligent knowledge repositories (self‑learning, context‑aware, continuously updated)
- Automated user‑story and acceptance‑criteria generation
- AI‑driven test‑case generation and end‑to‑end experience automation
- Drive adoption of agentic AI systems that can reason, plan, and execute multi‑step workflows to automate processes
- Ensure automation solutions are product‑centric, scalable, secure, and aligned with business priorities
Agentic AI & Advanced Automation
- Lead the design and implementation of agentic AI systems that drive efficiencies to accelerate product ideation, product strategy development, and creation of high‑quality product backlogs
- Build AI agents capable of synthesizing insights from knowledge repositories, customer signals, and operational data to inform roadmap decisions and backlog prioritization
- Enable automated generation of user stories, acceptance criteria, and test scenarios that align product intent with end‑to‑end experience automation
- Partner with Product Management, Engineering, and Architecture leaders to embed AI‑driven automation into product discovery, planning, and delivery workflows
- Ensure agentic solutions continuously learn from outcomes and user feedback to improve relevance, accuracy, and business impact
End‑to‑End Experience Automation
- Build automation capabilities that span the full product lifecycle-from ideation and requirements to development, testing, release, and monitoring
- Enable true experience‑level automation, not just test automation, across user journeys and business workflows
- Establish standards, metrics, and feedback loops to continuously improve automation effectiveness and reliability
Business & Stakeholder Leadership
- Partner with Product, Engineering, Operations, and Business leaders to identify high‑impact automation opportunities
- Translate business problems into automation strategies with clear ROI, efficiency gains, and quality improvements
- Influence senior leadership through data‑driven insights, compelling narratives, and demonstrated outcomes
People & Organizational Leadership
- Build, lead, and mentor high‑performing teams of automation engineers, AI engineers, and technical leaders
- Foster a culture of innovation, experimentation, learning agility, and accountability
- Own talent strategy including hiring, performance management, career development, and succession planning
REQUIRED QUALIFICATIONS
- 10+ years of experience in software engineering, automation, or platform development
- 5+ years in senior technical leadership roles (Director, Senior Manager, or equivalent)
- 5+ years using SDLC automation, test automation, CI/CD, and modern engineering practices
- 3+ years of proven experience building AI‑driven automation products, including hands‑on experience with agentic AI or autonomous systems
- Demonstrated ability to connect technology decisions to business outcomes and operational efficiency
PREFERRED QUALIFICATIONS
- Experience building internal developer platforms or productivity tools at enterprise scale
- Background in knowledge management systems, NLP‑based automation, or generative AI applications
- Experience operating in highly regulated or complex enterprise environments
- Track record of driving cross‑functional change and technology adoption
EDUCATION
Bachelor's degree or, eq