Director of Deal Desk

Superside
LATAM, LATAM

Who this role is best for

Aimed at senior operations leaders who balance team management with hands-on deal structuring in a LATAM-based role.

Best fit for

  • Experienced pricing strategists comfortable leading a team in a player-coach capacity.
    — “This is a player-coach role: hands-on enough to shape the most complex or high-value deals directly
  • Deal desk specialists with a track record of scaling proposal accuracy and speed.
    — “a Deal Desk team that operates with speed and precision

Things to consider

  • Must directly manage and develop a team of 3 associates.
    — “leads a team of 3 Deal Desk Associates and is responsible for their day-to-day operations
  • Requires balancing individual deal involvement with systemic improvements.
    — “hands-on enough to shape the most complex or high-value deals directly, and structured enough to build the systems and standards

How to stand out

  • Showcase quantifiable improvements in proposal accuracy or deal cycle time.
    — “proposals and pricing that are accurate, competitive, and aligned to delivery reality
  • Highlight experience implementing commercial workflow automation tools.
    — “commercial workflows that are continuously improved through AI-powered tooling and process automation
  • Demonstrate mentorship examples that scaled team output quality.
    — “responsible for their day-to-day operations of the team, output, development, and prioritization
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Senior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • lead a team of Deal Desk Associates
  • shape complex deals
  • build systems and standards for the team
Typical background
senior leadership experience in sales operationscommercial and operational expertise

Skills & requirements

Required

Pricing And Scoping SupportDeal Desk OperationsTeam LeadershipCommercial Workflow Automation

Preferred

Ai-powered ToolingProcess Automation

Stack & domain

PricingScopingProject StructuringDeal DeskAi-powered ToolingProcess AutomationLeadershipTeam ManagementOutputDevelopmentPrioritizationCommercial QuestionsAccuracyCompetitivenessAlignmentSpeedPrecisionContinuous ImprovementSalesFinanceTechnology

About the role

Original posting from Superside via Lever

As a senior leader within the Solutions function, the Director of Deal Desk is the operational and commercial engine behind Superside's pricing, scoping, and project structuring for enterprise customers during the sales process. As part of the Solutions team, this role owns the end-to-end Deal Desk function, with a major focus on pricing and scoping support within a fully structured and commercially sound proposal. 

The Director of Deal Desk leads a team of 3 Deal Desk Associates and is responsible for their day-to-day operations of the team, output, development, and prioritization. This is a player-coach role: hands-on enough to shape the most complex or high-value deals directly, and structured enough to build the systems and standards that make the whole team fast and consistent.

Success in this role looks like sales teams feeling unblocked and well-supported on commercial questions; proposals and pricing that are accurate, competitive, and aligned to delivery reality; a Deal Desk team that operates with speed and precision; and commercial workflows that are continuously improved through AI-powered tooling and process automation, in close collaboration with the Head of Solutions Operations and Enablement. This person raises the bar on how Superside prices and scopes — with discipline, data, and creativity.

Source: Superside careers (Lever)

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