Director of Marketing Operations

Fireblocks
New York, US
On-site

Who this role is best for

Aimed at mid-level B2B SaaS marketing operations leaders who architect martech ecosystems and govern pipeline data in fintech or digital assets.

Best fit for

  • Experienced martech architect comfortable configuring enterprise platforms like Marketo and Salesforce.
    — “Deep hands-on expertise with enterprise martech platforms
  • Data-driven operator who translates marketing performance into executive insights.
    — “translate marketing performance into executive-level insight
  • Process-oriented leader who builds scalable infrastructure, not quick fixes.
    — “You build infrastructure that scales, not quick fixes

Things to consider

  • Requires managing a team while maintaining hands-on system configuration.
    — “Build, lead, and develop a high-performing global marketing operations team
  • Must collaborate across sales, finance, and analytics functions.
    — “work closely with Sales, Revenue Operations, Finance, and Analytics

How to stand out

  • Demonstrate experience with AI-powered marketing automation workflows.
    — “Background in AI-powered marketing automation and agentic workflows
  • Showcase specific examples of post-acquisition integration support.
    — “Experience supporting a marketing organization through hypergrowth or post-acquisition integration
  • Highlight regulated industry experience in B2B environments.
    — “You have operated in a regulated or complex B2B environment
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Senior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Architected and scaled marketing technology stack
  • Improved pipeline measurement and reporting
Typical background
Experience in marketing operations or technology rolesBackground in B2B SaaS marketing

Skills & requirements

Required

Marketing TechnologyPipeline MeasurementData Governance

Preferred

BI PlatformsMarketing Automation

Stack & domain

MarketoSalesforceHubSpotEnterprise Martech PlatformsPipeline Measurement And ReportingMulti-touch Attribution ModelingFunnel Analytics

About the role

Original posting from Fireblocks

The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks’ platform and network provide the simplest and most secure way for companies to work with digital assets and it trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more. 

This is a marketing operations and technology infrastructure role. You will own the systems, data, and processes that power Fireblocks' global go-to-market engine. If you are energized by building martech ecosystems, governing pipeline data, and translating marketing performance into executive-level insight, this role is for you.

We are looking for an experienced marketing operations leader to architect and scale our marketing technology stack, drive pipeline measurement from MQL through closed-won, and build the operational infrastructure that enables Fireblocks' global marketing and sales teams to perform at their best.

You will report to the VP Sales Ops and work closely with Sales, Revenue Operations, Finance, and Analytics to ensure our marketing engine runs with precision, visibility, and scale.

What You'll Do

Marketing Technology & Infrastructure

Own, govern, and continuously improve the global marketing technology stack, including evaluation, selection, implementation, and optimization of all platforms (Marketo, Salesforce, 6sense, attribution tools, BI platforms, and others)

Define and enforce data governance standards, system integrations, and operational processes across all marketing platforms

Lead platform migrations, integrations, and enhancements in partnership with IT, Sales Ops, and Engineering

Pipeline Measurement & Analytics

Own pipeline measurement and reporting from MQL through closed-won, delivering full-funnel visibility to marketing and sales leadership

Partner with the data and analytics team to build and maintain attribution models, forecasting frameworks, and executive dashboards (CAC, LTV, pipeline velocity, channel contribution, ROI)

Define and refine funnel definitions, lead scoring models, and lead routing logic in close partnership with Sales and Revenue Operations

Regularly inform stakeholders across marketing, sales, and finance with actionable insights that drive data-driven marketing investment decisions

Operations & Process

Design, document, and enforce global operational processes across campaign execution, lead management, and performance reporting

Ensure data accuracy, integrity, and completeness across all marketing systems

Own the marketing operations budget, including vendor management and resource allocation

Team Leadership

Build, lead, and develop a high-performing global marketing operations team

Foster a culture of operational excellence, accountability, and continuous improvement

What You'll Need

Required

8+ years of experience in B2B SaaS marketing operations, with at least 3 years supporting a company with $100M+ ARR

3+ years of people management experience leading a marketing operations function

Deep hands-on expertise with enterprise martech platforms — Marketo, Salesforce, HubSpot, or equivalent marketing automation and CRM systems

Proven experience owning pipeline measurement and reporting from MQL through closed-won, including multi-touch attribution modeling and funnel analytics

Demonstrated experience architecting and governing a marketing technology stack at scale

Strong command of BI and reporting tools (Tableau, Domo, Looker, or equivalent)

Entrepreneurial mindset with high urgency and comfort operating in a fast-moving environment

Excellent communicator who can translate complex data into clear, actionable recommendations for cross-functional partners and executive leadership

Preferred

Familiarity with digital assets, crypto, stablecoin infrastructure, or fintech B2B marketing

Experience with ABM platforms (6sense, Demandbase) and intent data tools

Background in AI-powered marketing automation and agentic workflows

Experience supporting a marketing organization through hypergrowth or post-acquisition integration

What Sets You Apart

You think in systems: martech architecture, pipeline mechanics, data governance, and attribution are all connected in your mind

You are as comfortable presenting pipeline performance to the CMO as you are configuring lead routing logic in Marketo

You build infrastructure that scales, not quick fixes

You have led a team and know how to develop talent while maintaining operational excellence

You have operated in a regulated or complex B2B environment and understand the rigor that requires

For employees hired to work remotely from New York, or from our NYC HQ, Fireblocks is required by law to include a reasonable estimate of the compensation range for this role. This range is specific to New York City, and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as years of experience, skills, and other business needs.

It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. A reasonable base salary range estimate for this position is 154,000-210,000. The base salary is one component of the total compensation package, which for some roles may include a target bonus, a very competitive equity grant, and very generous benefits. 

While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission and culture are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are.

Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms.

Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms. 

Please see our candidate privacy policy here.

Source: Fireblocks careers

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