Director of Operations

Superannotate

San Francisco, US

HybridCareer-pivot friendly

Who this role is best for

Aimed at senior operational leaders who thrive in lean, high-growth environments and enjoy building scalable processes that directly impact company performance.

Best fit for

Experienced operators comfortable with hands-on execution in a fast-moving environment.
— “This is a highly hands-on role focused on operational execution”
Leaders who excel at cross-functional coordination and process improvement.
— “work across teams to improve coordination, drive accountability”
Candidates with a track record of managing operational functions at scale.
— “oversee critical operational functions spanning IT, Information Security”

Things to consider

Hybrid work arrangement requires presence in San Francisco.
— “This is a full-time, hybrid position based in San Francisco”
High-visibility role with direct reporting to the COO.
— “Reporting directly to the COO”

How to stand out

Demonstrate concrete examples of building scalable processes in high-growth settings.
— “building scalable processes that directly impact company performance”
Showcase leadership in establishing workflows for fast-moving teams.
— “helping establish the structure, workflows, and communication processes”

Pace · SteadyCollaboration · HighAutonomy · HighDecision Impact · CompanyLevel · Senior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

improving operational efficiency
enhancing team coordination

Typical background

operations managementproject management

Skills & requirements

Required

Operations ManagementProcess ImprovementCross-functional Collaboration

Preferred

IT ManagementInformation Security

About the role

Original posting from Superannotate via Lever

About SuperAnnotate
SuperAnnotate helps the world’s leading AI teams build responsible, next-generation models powered by high-quality human data. We’re a fast-growing Series B startup bridging the gap between advanced AI innovation and the data that drives it. Our global network of expert specialists, scalable managed operations, precise talent matching, and full project transparency ensure unmatched data quality at scale. Trusted by innovators like Databricks and ServiceNow - and backed by NVIDIA, Dell Technologies Capital, Databricks Ventures, Cox Enterprises, and Lionel Messi’s Play Time VC - SuperAnnotate is proud to be the top-ranked AI data company on G2 for multiple consecutive years, including 2025.
The Impact You'll Make
As Director of Operations, you will serve as a key operational leader responsible for managing and improving the company’s day-to-day operations during a period of rapid growth and increasing organizational complexity. Reporting directly to the COO, you’ll work across teams to improve coordination, drive accountability, and ensure operational processes run effectively across the business.
This is a highly hands-on role focused on operational execution, process management, and cross-functional support. You’ll oversee critical operational functions spanning IT, Information Security, Customer Success, Technical Support, Marketing Operations, Facilities, and operational support related to legal and commercial processes.
You’ll lead and support a growing operations team while helping establish the structure, workflows, and communication processes needed for teams to operate efficiently in a fast-moving environment.
This is a high-visibility opportunity for an experienced operator who thrives in lean, high-growth environments and enjoys building scalable processes that directly impact company performance.
This is a full-time, hybrid position based in San Francisco.

Source: Superannotate careers (Lever)