POSITION SUMMARY: The Director of Risk Management (DORM) has responsibility for providing leadership and vision for Best Practices of Risk Management and Loss Control direction for the Company, while aligning with the Company’s vision of improving the probability of success in small business. The DORM is responsible for contributing to the development and coordination of all risk management, defect elimination and risk mitigation programs, technology tools, processes and systems. This role also develops and advises on resources and strategies to protect the Company.
The DORM is responsible, in coordination with the Senior VP of Insurance, for implementing risk management, defect elimination and mitigation policies, collecting and reporting information and advising management on risk management trends. The DORM has a strategic, 360-degree understanding of the Company’s risk management appetite and its support of the field.
REPORTING RELATIONSHIPS: This position reports directly to the Senior VP of Insurance, and maintains direct reporting relationships with Insurance, Underwriting, Claims, Operations, and Accounting teams, along with supporting Corporate and Field Managers.
DUTIES AND RESPONSIBILITIES:
- Develops, implements and oversees BBSI’s Risk & Safety Program as is the Risk liaison for the Insurance, Workers’ Compensation & Credit underwriting programs that align with the Company’s vision and purpose.
- Working knowledge of Risk Management, Underwriting, Insurance and Occupational / OSHA compliance.
- Provides statistical analysis of risk management programs, defect elimination, loss experience, profitability results of underwriting programs and other data including Dashboards and Summary reports.
- Provides strategic leadership in the identification, enablement, and company-wide adoption of technology solutions that support risk management and loss control objectives.
- Manages accountability measures for Risk and Safety Consultants to mitigate risk at client locations
- Co-leads the development and use of predictive analytics of Risk Management and market trends
- Helps implement and maintain appropriate/meaningful action-oriented Risk Management and Best Practices Underwriting reporting to the Management teams.
- Follows a mix of centralized and decentralized approaches to maintaining Risk Management policy and standards, based on a defined Risk appetite, underwriting thresholds and insurance limits.
- Develops and maintains a highly collaborative relationship with Corporate Directors and Managers, Risk Consultants, Area Managers, Business Partners and their respective teams.
- Organizes Risk Management and Mitigation efforts and prioritizes risk management resources
- Advises management on emerging Risk issues, liabilities, trends, and indicators; helps prepare leadership to understand leading Risk Management principles and strategies and respective corollaries.
- Leads the on-going evolution of a robust Risk Mitigation and Defect Elimination culture with team members and partners that embrace state-of-the-art risk mitigation.
- Develops best practices in Risk Mitigation, Defect Elimination, Risk Management and Underwriting strategies.
- Actively leads / directs / participates in Best Practice groups to further implement risk & safety initiatives.
- Collaborates with the Learning & Development team to actively manage the New Hire Journey curriculum for Risk and Safety Consultants
QUALIFICATIONS REQUIRED:
- Bachelor's degree, CIH, CSO, ARM, CRM, CSP designation desired
- At least 10 years Risk management and/or Loss Control / insurance experience in California
- At least 5 years of leadership experience
CORE TRAITS/COMPETENCIES:
- Strong business acumen across industries
- Demonstrated ability to lead, coach and mentor others
- Leadership presence and ability to influence others
- Results-and solution-oriented with exceptional problem-solving and/ or innovation ability
- Ability to conceive, develop, operationalize, communicate and successfully implement ideas/concepts
- Innately curious and drive to discover leading edge thought, culture, leadership and mentoring philosophies
- Business-owner empathy and ownership of both success and failures
- Stakeholder mentality and value driven perspectives
- Supremely ethical with a high EQ and compassionate ethos
Salary and Other Compensation
The starting salary range for this position is $125,000 - $150,000 annually. Factors which may affect starting pay within this range may include geography, skills, education, experience, certifications, and other qualifications of the candidate.
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