At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!
The Director of Revenue Analytics will be a vital storyteller and analyst for our entire revenue engine. You will be the go-to-market navigator, using data to illuminate the path to predictable revenue growth and market leadership. Reporting to the Vice President of Revenue Analytics, you will proactively transform raw data into a strategic and actionable narrative that informs the decisions of our C-suite and every leader across Sales, Marketing, Revenue Operations, and Customer Success.
What You'll Do:
- Be the Source of Truth: Develop and own the models and analyses that define our understanding of business performance, from top-of-funnel lead generation to customer churn and expansion.
- Uncover Actionable Insights: Go beyond surface-level dashboards to diagnose the "why" behind our performance. You'll analyze the entire prospect journey to identify friction points, conversion opportunities, and levers for growth.
- Provide Leadership in Sales Compensation Strategy, Plan-Building, Implementation and Performance Analytics.
- Drive Revenue Planning: Lead the annual and quarterly planning process for the Sales Organization, including territory creation, quota setting, and capacity planning, ensuring our resources are aligned with our biggest market opportunities.
- Forecasting: Lead monthly forecasts and pipeline reviews of the global Multi-Account and Partnership businesses.
- Champion Data-Driven Culture: Establish and govern the key performance indicators (KPIs) for the entire revenue organization, ensuring that all teams are aligned and accountable to shared goals, and own/maintain incentive plans and execution.
- Own the Narrative: Prepare and present at executive-level presentations, QBRs, and strategic offsites that clearly articulate our metrics, performance, and the strategic path forward.
Who You Are:
- Experience: 10+ years in a highly analytical and strategic role such as Revenue Operations, Sales Operations, Sales Compensation, Business Intelligence, with at least 4 years in a leadership capacity within a high-growth B2B SaaS environment.
- Technical Acumen: Expert-level proficiency with Salesforce, advanced data analysis in Excel, and hands-on experience with BI tools (e.g., Tableau Developer). Experience with SQL and data warehousing (e.g., BigQuery, Snowflake) is a major plus.
- Quantitative Mindset: A deep understanding of statistical analysis, forecasting models, and SaaS metrics (e.g., ARR, NRR, LTV:CAC, Churn).
- Strategic Thinker: You are intellectually curious and can move seamlessly from the tactical details to the big-picture strategy
- Exceptional Communicator: You are a "data-driven storyteller" with a rare ability to translate complex data into a clear, compelling narrative for an executive audience.
- Collaborative Partner: You build trust and influence across the organization, working as a true partner to your peers in the revenue leadership team.
The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.
Pay Transparency - All Full Time Employees
$151,200—$189,000 USD
Why You’ll Love Us:
- We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
- Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
- You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
- A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family
At Constant Contact, we’re all about work flexibility and are proud to serve our custo