Director, Software Development

Join us to build a more rewarding financial future for all Canadians

At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada.

• #1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 https://www.newswire.ca/news-releases/neo-financial-achieves-first-ever-three-peat-win-as-number-one-on-deloitte-s-technology-fast-50-list-889692540.html — the first company ever to achieve a three-peat at the top!

• #1 Fastest Growing Company in Canada for 2024 by Globe & Mail https://www.businesswire.com/news/home/20240927952651/en/Neo-Financial-Ranks-No.-1-on-The-Globe-and-Mail%E2%80%99s-2024-List-of-Canada%E2%80%99s-Top-Growing-Companies

• Top-ranked mobile apps and credit cards

• Team of 500+ people

• 1M+ customers

• 10K+ retail partners

High Performance at Neo

We recruit, hire, and build our company culture around these attributes:

Teamwork: We trust, respect, encourage, and show up for each other — through good times and hard. We’re on this mission not just for ourselves, but also for the people we work with — and ultimately, for our customers.

Ownership: We all have a stake in Neo’s success — so we go out of our way to do what needs to get done. We hold ourselves accountable to deliver on our commitments — to our customers, to our partners, and to our team. When we fall short, we find a way to do better in the future.

Professional Integrity: We’re asking millions of Canadians to trust us with their hard-earned money — so we hold ourselves (and each other) to the highest standards of integrity.

The Role

Neo Financial is looking for a full-time Director, Software Development to join our team in Calgary. This is a rare opportunity to build products used by millions of Canadians, to get in the door at Canada’s fastest growing company, and to lead development of one of the most sophisticated fintech platforms on earth!

A successful Director at Neo is a charismatic, motivating, outgoing leader with expertise in engaging their teams, finding efficiencies, and in building software in the age of AI. We’re looking for someone proactive yet pragmatic, who takes initiative, manages multiple priorities, is data-driven with metrics, and exemplifies organized, fast-paced project delivery at Neo.

In this role your responsibility will cover multiple modern full-stack development teams delivering a combination of customer-facing app features with back-end financial data processing systems. Make your mark as you own roadmap projects across areas such as Lending, Deposit Accounts, Mortgages, Transactions, Anti-fraud, AML, Collections, or Operations.

Your personal success will be measured against goals in these key areas:

Strategic Impact

• Partner with Product Management. Work in a true partnership with our product leaders to co-plan roadmap initiatives and engineering epics.

• Understand and pursue our business, financial, and engineering-wide goals. A successful director can contextualize strategic company-wide goals into team goals, a plan, and a realistic timeline.

• Manage team capacity against delivery goals. Ensure the right levels of staffing and succession planning; execute weekly on recruiting and hiring tactics.

• Proactively bring credible improvement initiatives forward to the VP and CTO: new technologies, industry trends, opportunities to improve processes or culture.

Delivery, Efficiency and Velocity

• Accelerate our teams with aggressive, thoughtful adoption of AI into our SDLC.

• Prioritize where your teams spend their time, and set the right pace to keep delivery on-time while maintaining delivery scope, quality and standards.

• Assess and manage performance of teams and individuals to ensure we’re holding a high performance bar at all times - build a “best in Canada” team.

• Ensure resilient operation of production systems focusing on low occurrence of incidents or outages.

• Create transparency; maintain clear executive summaries for all stakeholders

Team Engagement

• Find and improve on ways to engage your team - we believe engagement is the most important priority in keeping high performance teams at their best.

• Provide challenges and career development opportunities for your team and for solid performers; align their growth with our top business needs.

• Be hands-on with training and mentorship for both managers and senior engineers; be confident and hands-on with onboarding new hires.

• Ensure that developers work collaboratively - within teams and across teams. Provide the framework for collaboration rather than for “divide-and-conquer”.

• Contextualize decisions and policies (e.g. from our People or Compliance teams) for teams to ensure we’re meeting obligations.

So What Are We Looking For?

• At least 5 years of leadership experience on software development teams, with direct management and project-management responsibilities (ideally including P&L responsibilities).

• History of hands-on product development experience in a top technical role - such as Senior Software Developer.

• Experience as a leader operating (not just building) software systems in high-availability, high-security, scaled-up production environments.

• Appetite to lead from the front, and excitement to participate daily in-person.

• Located in (or willing to quickly relocate to) Calgary AB.

🚀 Total Rewards Overview

As Neo continues to grow, we’re committed to offering a competitive, market-leading rewards program that reflects the impact our team members make. In addition to salary, our program includes both short and long-term incentives, empowering employees to share directly in our momentum today and in the meaningful value we create for years to come.

• Salary: We provide a strong base salary aligned with market ranges, along with the flexibility to tailor your mix of cash and equity to match your longer term goals. Final compensation is based on your skills, experience, and scope. For exceptional talent, we’re prepared to go above and beyond.

• Equity Ownership: At Neo, you don’t just work here, you own a piece of what we’re building. As a full-time team member, you share directly in the upside of one of Canada’s fastest-growing companies. When we win, you win — with real ownership and meaningful long-term wealth-building potential tied to our success.

• Short Term Incentive Plans (STIP): Our performance-based bonus program is tied directly to company KPIs. When we execute and deliver results, you’re rewarded with payouts that scale based on both company performance and your individual impact.

What does life as an Owner at Neo Include?

🇨🇦 You will redefine the financial landscape with top talent in Canada to help everyday Canadians win, and grow quickly while doing it

📈 Ownership structure that enables you to share in our path to victory

🏅Earn BIG with our short term incentive plans (STIP)

👥 Collaborating with the brightest minds to build something meaningful, united by a shared commitment to innovation, curiosity, and excellence

❤️‍🩹 Flexible health benefits & life insurance

🌴 21 Days PTO + stat holidays, and personal leave

💪 Health & personal spending accounts

🤑 A wide variety of discounts through our partner network

🏠 Access to early use of products and discounts on fixed-term Neo mortgages

👶 Parental top-up & equity vesting during long term leave

🎉 Neo night events

🧠 Company wide huddles, and education

WORKING AT NEO:

The people who thrive at Neo are resourceful, growth-oriented, and driven to win. We hold ourselves to high standards because we’re on a mission that matters: to build a more rewarding financial future for all Canadians. As individuals and as a team, we constantly challenge oursel