Morgan Stanley is a global financial services firm that provides investment banking, securities, investment management, and wealth management services to corporations, governments, institutions, and individuals worldwide. E*TRADE from Morgan Stanley delivers digital investing platforms and service capabilities designed to support a strong client experience and connect self-directed clients with the broader products and resources available across Morgan Stanley.
The Risk Officer supports E*TRADE Premium & Specialty Client and Emerging Wealth Solutions by executing a broad range of supervisory, compliance, and risk responsibilities. Working in partnership with the Senior Risk Officer, the Risk Officer helps maintain a consistent control environment through adherence to ethical standards, applicable federal/state/local requirements, and Morgan Stanley Wealth Management policies, and escalates significant issues to the Senior Risk Officer in a timely manner.
Morgan Stanley’s culture is grounded in integrity, excellence, and teamwork, and the firm offers a strong environment for professional development and growth.
Duties & Responsibilities
- Own day-to-day risk, supervisory, and compliance oversight for E*TRADE Self‑Directed and covered client segments, including E*TRADE Premium & Special Client (ETPS) and Emerging Wealth Solutions (EWS).
- Maintain a strong control environment by promoting ethical business practices and ensuring adherence to applicable laws, regulations, and firm policies and procedures.
- Manage and facilitate supervisory inquiries and escalation requests from ETPS & EWS by partnering with the Senior Risk Officer (SRO), Associate/Regional Risk Officer (ARRO/RRO), and business management to drive timely resolution.
- Provide coaching and guidance to Relationship Managers, Team Leads, and Managers on supervisory expectations, policy interpretation, and procedural requirements to strengthen risk awareness and compliance culture.
- Ensure supervisory approvals and oversight case escalations are executed accurately and within required timeframes, validating that supervisory actions, documentation, and follow-up meet policy standards.
- Support compliance examinations and internal audit activities, including readiness planning, evidence collection, and timely response coordination.
- Oversee ongoing risk monitoring and control execution across key risk areas (including operational risk, conduct risk, and data/security-related risk) and implement enhancements as needed.
- Drive consistent communication of Morgan Stanley Wealth Management policies and regulatory expectations to service and supervisory teams, ensuring updates are understood and operationalized.
- Partner with Legal and Compliance on escalations, coordinating communications, documentation, and response support as appropriate.
- Ensure continuous and appropriate supervisory coverage, working with Management, Site Leaders, and the Senior Risk Officer to maintain coverage models and back-up plans.
- Oversee adherence to the E*TRADE Self‑Directed Compliance and Supervisory Manual and support implementation of new policies/standards to ensure EWS and ETPS processes remain current and effective.
- Monitor “people risk” indicators (e.g., training, conduct trends, policy adherence), escalating concerns and partnering with leadership to ensure appropriate corrective action.
- Co-facilitate compliance and supervisory training, in partnership with the Senior Risk Officer, to ensure colleagues understand and apply Wealth Management compliance policies and procedures.
- Support onboarding risk controls for new hires, including Employee Investing/Activities Compliance (OBI/OBA approvals, private investment reviews, Monthly Employee Dashboard checks, and early-supervision routines).
- Conduct risk-based oversight reviews of service center activities—including referrals, line-of-credit monitoring for regulatory compliance, account restrictions, disbursements and credits, trade/crypto supervision, and other control reviews as needed.
Required Experience And/or Qualifications
- Bachelor’s degree required or equivalent education or experience
- Previous industry experience
- Active Series 7, 8 (or 9 and 10), and 63, 65 (or 66)
- Other licenses as required for role or by management
Knowledge & Skills
- Strong understanding of SEC/FINRA Regulatory requirements and knowledge of internal compliance policies and supervisory procedures.
- Clear, concise written and verbal communicator able to deliver guidance, training, and escalation updates to varied audiences.
- Detail-oriented with strong organizational skills; able to manage multiple priorities accurately in a deadline-driven environment.
- Applies structured analysis to identify issues/trends and drive timely, well-documented resolution and remediation, including escalation when needed.
- Demonstrated leadership and/or supervisory experience; able to partner effectively with business leadership a