At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
SUMMARY
The Emerging Technologies Risk Manager is a First Line of Defense (1FLOD) leadership role within Consumer & Business Banking (CBB), responsible for owning and executing risk management, oversight and governance for Artificial Intelligence (AI) use cases and other emerging technologies deployed by the business. This role ensures emerging technology is designed, implemented, and operated in alignment with enterprise risk appetite, regulatory expectations, and internal policies, while enabling responsible innovation.
The role partners closely with Second Line of Defense (2LOD) teams (Enterprise Risk Management, Emerging Technology Risk, Model Risk Management, Compliance, Legal, and Technology Risk) to ensure emerging technology risks are properly identified, assessed, documented, monitored, escalated, and remediated. While 2LOD provides independent oversight and challenge, this role retains business line accountability for execution, evidence, and remediation.
RESPONSIBILITIES
Emerging Technology Risk Governance & Execution:
- Own and oversee emerging technology risk management practices for CBB-owned AI use cases including generative, agentic, autonomous, embedded, and third-party AI.
- Ensure AI use cases are appropriately identified, risk-tiered, approved, registered, and monitored throughout their lifecycle.
- Drive execution of AI policy and procedural requirements, ensuring required artifacts are produced and maintained (e.g., registry records, monitoring plans, testing evidence).
- Lead identification, documentation, and remediation of emerging-technology-related risks, control gaps, issues, and action plans within CBB.
- Apply deep knowledge of CBB’s AI enablement strategy to align AI risk governance with CBB business priorities, strategic initiatives, and growth objectives.
Risk Assessment, Monitoring & Issue Management:
- Oversee AI testing, monitoring, and metrics execution aligned to AI risk tier and business use.
Ensure appropriate Human-in-the-Loop or compensating controls are implemented where required.
- Monitor AI performance, anomalies, data risks, and control effectiveness; escalate emerging risks in accordance with established escalation pathways.
- Provide subject matter expertise and support for AI-related issues, risk acceptances, and remediation efforts, including coordination with CBB, Technology and 2LOD partners.
REQUIRED
- Bachelor’s degree, or equivalent work experience.
- Typically 10+ years of applicable experience in risk management, compliance, audit, technology risk, or operational risk.
PREFERRED
- Demonstrated experience operating in a First Line of Defense risk role with accountability for execution and outcomes.
Strong understanding of enterprise risk management concepts and the Three Lines of Defense model.
- Experience overseeing or supporting AI, emerging technology, or advanced analytics risk within financial services.
- Working knowledge of emerging technology governance concepts, including risk tiering and materiality.
- Human-in-the-Loop controls.
- Monitoring, testing, and metrics.
- Transparency and explainability.
- Experience partnering closely with 2LOD risk functions while retaining 1FLOD ownership.
- Strong issue management, remediation, and escalation experience.
- Proven ability to lead complex, ambiguous risk topics and influence senior stakeholders.
- Experience with risk tooling and workflows (e.g., ServiceNow or similar platforms).
- Applicable professional certifications a plus (e.g., CRCM, CRISC, CISA, PMP).
- Strong analytical, problem-solving, and judgment skills in complex risk scenarios.
- Clear, executive-ready written and verbal communication.
- Ability to translate technical emerging technology concepts into actionable business risk decisions.
- Proven leadership of teams, processes, and cross-functional initiatives.
- Strong collaboration skills.
- Highly self-directed with the ability to build subject-matter expertise rapidly in emerging risk areas.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your heal