Engineering Manager, Fleet Reliability

Fal

Remote

Who this role is best for

Best suited to infrastructure or SRE professionals with leadership experience in hardware operations and automation, working remotely in a high-growth AI infrastructure environment.

Best fit for

Experienced SRE leader who has scaled hardware operations in production environments.
— “Run a fleet reliability or hardware ops team in production”
Engineering manager who prioritizes automation and process efficiency in infrastructure.
— “Allergic to toil. Every recurring problem is an automation opportunity”
Player-coach comfortable with hands-on technical work while leading a team.
— “Carry the pager yourself before asking your team to”

Things to consider

Requires building a team from scratch while managing 24/7 operations.
— “Build and lead the Fleet Reliability team: hire, develop, retain”
Expect to establish new processes and SLAs for a rapidly scaling fleet.
— “Define and enforce the SLAs that keep production GPUs serving traffic”

How to stand out

Demonstrate concrete examples of automating infrastructure problems at scale.
— “Pushed teams toward automation over toil”
Show how you've established SRE fundamentals in previous roles.
— “Built SRE fundamentals into a team from scratch”
Highlight experience managing incident response for critical infrastructure.
— “Own 24/7 coverage for node provisioning, validation, and triage”

Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · CompanyLevel · Senior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

Building and leading the Fleet Reliability team
Driving the automation roadmap
Defining and enforcing SLAs
Setting the culture for the team

Typical background

7+ years in infrastructure, software, or SREExperience leading a team

Skills & requirements

Required

Fleet ReliabilityInfrastructure ManagementSRE FundamentalsIncident ManagementPostmortemsObservabilityChange ManagementAutomationSlasTeam Culture

Preferred

GPU Node ProvisioningEvent-driven RemediationSelf-healing Systems

Stack & domain

InfrastructureSoftwareSREFleet ReliabilityHardware OpsIncident ManagementPostmortemsObservabilityChange ManagementAutomationLeadershipProcess OrientationProblem-solvingCollaborationCommunicationTechnologyAI

About the role

Original posting from Fal via Greenhouse

fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products.
As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on.
About the role
We're hiring an Engineering Manager to build and run Fleet Reliability: the function that keeps every GPU node we own provisioned, validated, and alive.
The fleet is about to 10x. You'll hire the team, set the bar, write the playbooks, and own the operating model.
You're a fit if you've:
7+ years in infrastructure, software, or SRE, with 2+ years leading
Run a fleet reliability or hardware ops team in production
Built SRE fundamentals into a team from scratch: incident management, postmortems, observability, change management
Pushed teams toward automation over toil
Who you are:
Player-coach.
Process-oriented without being bureaucratic
Allergic to toil. Every recurring problem is an automation opportunity
Carry the pager yourself before asking your team to
Responsibilities:
Build and lead the Fleet Reliability team: hire, develop, retain
Own 24/7 coverage for node provisioning, validation, and triage
Drive the automation roadmap: event-driven remediation, self-healing, observability
Define and enforce the SLAs that keep production GPUs serving traffic
Set the culture: how the team keeps score, how they communicate, how they grow
 

Source: Fal careers (Greenhouse)