Engineering Manager - PASS

Squarespace
Dublin, IE
Hybrid

Who this role is best for

Best suited to mid-level engineering managers with experience in both frontend and backend domains, working in a hybrid Dublin office environment.

Best fit for

  • Managers who thrive in revenue-critical systems with direct business impact
    — “Drive the execution of the Monetization roadmap
  • Leaders comfortable with both technical guidance and operational health ownership
    — “Own operational health: SLOs, on-call, and engineering metrics
  • Candidates experienced in e-commerce or SaaS billing UX
    — “Familiarity with e-commerce cart/checkout experiences, subscription management

Things to consider

  • Hybrid role requires 3 days per week in Dublin office
    — “hybrid role working from our Dublin office 3 days per week
  • Participation in incident command rotations is expected
    — “Participate in incident command rotations

How to stand out

  • Showcase specific examples of improving conversion rates in past roles
    — “deliver seamless, high-converting purchase experiences
  • Highlight experience with both React/TypeScript and Java/PostgreSQL stacks
    — “frontend (React/TypeScript) and backend (Java, PostgreSQL, distributed systems)
  • Demonstrate mentorship impact through measurable team growth metrics
    — “Coach, mentor, and develop engineers through regular feedback
Pace · SteadyCollaboration · HighAutonomy · HighDecision Impact · TeamLevel · Manager

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • seamless purchase experiences
  • high-converting checkout flows
Typical background
software engineeringengineering management

Skills & requirements

Required

Engineering ManagementFrontend And Backend EngineeringCross-functional CollaborationTechnical LeadershipOn-call Culture

Preferred

E-commerce ExperienceSaas Billing UX

Stack & domain

React/typescriptJavaPostgreSQLDistributed SystemsCommunicationCollaborationE-commerceCheckoutSubscription Management

About the role

Original posting from Squarespace

Squarespace is seeking an Engineering Manager to lead our Purchase, Access & Subscription Success (PASS) team. The group is responsible for the buyer-facing purchase and subscription experience, including the multi-product cart, secure checkout flows, subscription and billing panel, cross-selling, cancellation surveys, and invoices. This team's work directly drives revenue by shaping how customers purchase, manage, and retain their Squarespace subscriptions.

As the manager of this team, you'll lead a group of experienced frontend and backend engineers who build and maintain the cart experience and checkout flows, power the subscription and billing panel UI, drive cross-sell and upsell initiatives, and deliver new product integrations. You'll work closely with product, design, analytics, and peer engineering teams to deliver seamless, high-converting purchase experiences for Squarespace customers worldwide.

This is a hybrid role working from our Dublin office 3 days per week. You will report to the Senior Engineering Manager of Revenue Systems.

You’ll Get To…

 Lead a full-stack engineering team responsible for the multi-product cart, secure checkout flows, subscription and billing panel experience, cross-sell services, cancellation surveys, and invoices.

Drive the execution of the Monetization roadmap, including secure checkout migration, new product integrations, and cross-sell optimization.

Coach, mentor, and develop engineers through regular feedback, goal-setting, and technical guidance.

Collaborate with cross-functional partners (Product, Design, Analytics, and peer engineering teams) to align engineering initiatives with business priorities.

Foster a culture of technical excellence, reliability, and continuous improvement in critical revenue systems.

Participate in incident command rotations and guide the team's response to high-impact production events.

Own operational health: SLOs, on-call, and engineering metrics (cycle time, MTTR, availability targets).

Who We’re Looking For 

3+ years experience managing software engineering teams building production systems.

Experience leading or partnering across both frontend (React/TypeScript) and backend (Java, PostgreSQL, distributed systems) domains.

Familiarity with e-commerce cart/checkout experiences, subscription management, or SaaS billing UX.

Strong communication and collaboration skills with a focus on cross-team alignment and delivery.

Passion for mentoring engineers and fostering a culture of growth, inclusion, and accountability.

Experience operating in a PagerDuty/on-call culture with production SLO targets.

Benefits & Perks

Health insurance with 100% covered premiums for you, your spouse or partner and your dependent children including medical, dental, and vision

Life and Income Protection

Fertility and adoption benefits

Headspace mindfulness app subscription

Global Employee Assistance Program

Pension benefits with employer match

Flexible paid time off

26 weeks paid maternity leave & 12 weeks paid paternity leave

2 weeks paid family care leave

Education reimbursement

Employee donation match to community organizations

7 Global Employee Resource Groups (ERGs)

Free lunch and snacks

Close proximity to cultural landmarks such as Dublin Castle and St. Patrick's Cathedral

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process.

 

Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.

 

If you plan to use AI in any capacity during your candidate journey, please review our Candidate AI Policy.

Source: Squarespace careers

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