Enterprise Risk Manager

The Enterprise Risk Manager is responsible for providing leadership and oversight of the Bank’s end-to-end enterprise risk management framework. This role focuses on identifying, assessing, monitoring, and mitigating enterprise and operational risks across all lines of business, while ensuring alignment with the Bank’s risk appetite, regulatory expectations, and strategic objectives. The Enterprise Risk Manager will drive continuous improvement of the risk program, maintain strong governance, and provide guidance to the first line of defence to strengthen the overall control environment.

Essential Duties & Responsibilities:

• Assist in setting the vision and long-term strategy for the Bank’s Enterprise and Operational Risk Management Program, including the development and maintenance of the Risk and Control Self-Assessment (RCSA) framework.

• Accountable for overall process governance for the Policy Management annual review cycle, ensuring policies remain current and effective.

• Maintain oversight of the Issue Management process, ensuring operational risk issues are properly identified, tracked, escalated, and remediated in a timely manner.

• Maintain and enhance the risk information repositories in the Integrated Risk Management Tool by collaborating with business partners to ensure data accuracy, completeness, and timeliness.

• Provide guidance and support to the first line of defense in the development and execution of effective controls and operational risk mitigation strategies.

• Manage oversight of the metrics and Key Risk Indicator (KRI) program, including development, monitoring, and reporting of meaningful operational risk metrics.

• Provide clear, concise, and timely reporting on managed risk processes to senior management and the Risk Committee.

• Lead risk projects, initiatives, and special assignments to support Bank objectives.

• Provide leadership, coaching, and performance management to the enterprise and operational risk team.

Supervisory Responsibility:

This position will have direct supervisory responsibilities.

Job Type:

This is a full-time, exempt position. Typical work hours are Monday through Friday, 8:00am to 5:00pm.

Travel:

Occasional travel to Houston headquarters or other Bank locations may be required with the ability to expense.

Working Conditions & Physical Requirements:

This position operates in a professional office environment. This position requires regular sitting, walking, standing, lifting (up to 50 pounds), reading, seeing (including color, peripheral vision, depth perception, and adjusted focus), speaking, hearing, listening, organizing, interpreting data and information, operating office equipment, typing using a computer keyboard and mouse, viewing a computer screen monitor, and use of a telephone. The working environment consists of an indoor and climate-controlled setting most of the time.

Education, Experience & Other Qualifications:

• Bachelor’s degree in Business, Finance, Risk Management, or a related field required; advanced degree or professional certification (e.g., CRISC, CERP, or ORM) strongly preferred.

• 5+ years of experience in operational risk management, internal audit, or compliance within a financial institution required.

• 2+ years of leadership or supervisory experience preferred.

• Strong knowledge of banking regulations, including BSA/AML, consumer protection, and third-party risk management.

• Demonstrated experience with Risk and Control Self-Assessments (RCSA), issue management, KRIs, and policy governance.

• Proficiency with Integrated Risk Management (IRM) tools (e.g., NAVEX, RSA Archer, MetricStream, or similar).

• Or the equivalent combination of education and experience.

Core Knowledge, Skills, & Abilities:

Analytical Thinking & Problem Solving – Strong analytical thinking and problem-solving skills with the ability to assess complex operational risks.

Attention to Detail – Detail-oriented with strong project management and organizational skills and ability to thrive in a fast-paced environment while maintaining a controlled and compliant operating environment.

Risk Assessment & Management – Evaluates situations to assess risk, applying appropriate policies, procedures, and judgment to anticipate and mitigate potential issues in alignment with the bank’s risk tolerance and operational risk requirements.

Relationship Building, Collaboration & Communication – Works effectively with internal and external customers, across teams and departments, communicating information clearly and building partnerships to meet shared goals.