Executive Assistant / Project Management VA (Part-Time)

Assist World
ZA
RemoteCareer-pivot friendly

Who this role is best for

Best suited to mid-level candidates with project management and administrative experience working in creative industries and comfortable with part-time virtual assistance.

Best fit for

  • Candidates with experience in managing workflows and client communications for creative businesses.
    — “Manage and maintain workflows in monday.com
  • Individuals who can independently handle both project management and administrative tasks.
    — “Ability to work independently and proactively
  • Professionals adept at maintaining organized systems across multiple ventures.
    — “Maintain organized systems across both businesses

Things to consider

  • The role requires managing multiple responsibilities across two different business types.
    — “Assist across both businesses as needed
  • Proactive communication and follow-up are essential for client interactions.
    — “Follow up with clients (especially wholesale orders needing nudges)

How to stand out

  • Highlight specific instances where you improved workflows or systems in past roles.
    — “Help implement systems and improve workflows
  • Demonstrate familiarity with both project management and light bookkeeping tasks.
    — “Light bookkeeping / expense tracking experience
  • Showcase your ability to handle client communications professionally and promptly.
    — “Respond to website/customer queries via Shopify inbox/chat
Pace · VariedCollaboration · LowAutonomy · MediumDecision Impact · IndividualLevel · Junior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • managed workflows in monday.com
  • responded to website/customer queries
  • prepared financial data for accountant
Typical background
administrative supportproject management

Skills & requirements

Required

Project ManagementCalendar ManagementCustomer CommunicationAdmin SupportGoogle Workspace

Preferred

BookkeepingEcommerceFounder Support

Stack & domain

Google SheetsGmailCalendarShopifyMonday.comCommunicationOrganizationFinanceHealthcare

About the role

Original posting from Assist World via Lever

Overview:

We are seeking a highly organized, proactive, and detail-oriented Virtual Assistant to support a growing creative business owner across two ventures:

A premium lapel pin & accessories business

A small design agency

This role is ideal for someone who thrives in structured environments, enjoys bringing order to creative chaos, and can independently manage systems, communication, and admin operations.

Key Responsibilities

Project Management (CORE)

Manage and maintain workflows in monday.com

Create and update projects based on incoming emails (e.g., purchase orders)

Assign and track action items

Tag and communicate updates to the founder

Ensure all tasks are organized, updated, and completed

Provide weekly project updates/reporting

Inbox & Calendar Management

Monitor inbox and respond on behalf of the founder

Be CC’d into emails and proactively respond when needed

Manage calendar scheduling and confirmations

Ensure nothing slips through the cracks

Customer & Client Communication

Respond to website/customer queries via Shopify inbox/chat

Follow up with clients (especially wholesale orders needing nudges)

Maintain strong, professional communication tone

Admin & Operations Support

Assist with expense tracking using Google Sheets

Log and categorize expenses monthly

Help prepare financial data for accountant (light bookkeeping only)

Maintain organized systems across both businesses

General Support

Assist across both businesses as needed (pin business + design agency)

Help implement systems and improve workflows

Support scaling efforts through better organization

Requirements

Must-Have:

Experience with project management tools (Monday.com preferred)

Strong admin + organizational skills

Excellent written English (client-facing role)

Customer service experience

Ability to work independently and proactively

Comfortable working with Google Workspace (Sheets, Gmail, Calendar)

Nice-to-Have:

Light bookkeeping / expense tracking experience

Ecommerce experience (Shopify)

Experience supporting founders or small businesses

Source: Assist World careers (Lever)

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