Field Service Engineer (電腦技術員)

Summary We are currently seeking talented candidates as a Field Service Engineer, to be worked for the multi-clients in Hong Kong. My client is a renowned and well established enterprise in Hong Kong with a global presence and their business is currently seeking for a great attitude candidates to join their team.

Job Description

• Provide onsite support, installation, break/fix on Server and Storage products at customer site
• Relocation for desktop items and maintain the correct inventory record
• Support basic networking such as connectivity, LAN troubleshooting
• Participate IT projects such as office relocation and system upgrade as assigned by the Team Lead
• Coordinate the installation, configuration and troubleshooting with relevant application team for various applications
• May occasionally require working on weekend and public holiday to meet project timeline.
• Prepare service reports on support calls
• Conduct User Acceptance Tests and Trainings

Job Requirement

• F.5 or above
• 1 year working experience on IT Services or Engineering would be advantage
• Customer focused attitude and dedicated to problem solving
• Fresh graduates with good attitude will also be considered
• On-job training will be provided for less experienced candidates

Benefits We offer good prospects / on-job training to fresh graduate students who feel passionate in Information Technology to join us! Experienced candidates will be considered as a senior position, we offer highly competitive package to the ideal candidates.

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