THE FUTURE IS WHAT WE MAKE IT.
Field Service Engineer I
Jurong, Singapore
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
Make the Best You.
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and benefit from an inclusive environment that rewards performance and celebrate achievements.
Join Us and Make an Impact.
The Field Service Engineer I will be responsible for developing service project objectives by reviewing project proposals and plans, conferring with management. Determines service project responsibilities by identifying project phases and elements; assigning personnel to phases and elements; reviewing bids from contractors.
Key Responsibilities:
- Report to Field Service Leader, support Field Service Engineer and managed assigned project/contract sites for day to day customer and operational requirements. (e.g. coordination of team tasks, team metrics management, KPI management).
- Designs, plans, and handles testing, commissioning, software programming and supervision on site for BMS on project plan, specifications, and contract documents.
- Design and configuration of HVAC, CCTV, Access Control, Security, and Third Party Systems. Prepares submittals containing schematics, descriptions and technical literature as required. Maintains current design documents throughout project duration.
- To grow service business through project execution and management of project stakeholder. This includes pre-sales support to the account team and technical lead on projects.
- Perform testing & commissioning of BMS/FAS/Security Systems
- BMS FAS/Security technical submittals preparation, method of statement, compliance statement and OMM
- Experience in IO point schedules, assignments and materials selection with value engineering
Customers
- Contract Retention and increase share of wallet through green and brown field project
- Ensuring customer satisfaction through direct liaison with client representatives, customers and service recipients, Customer surveys and NPS targets.
- Effectively meet customer needs, build productive customer relationships and take responsibility for customer satisfaction.
- Ensuring delivery of value to Honeywell clients and customers.
Attend and contribute to Account Planning sessions.
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Health, Safety and Environment
- Ensure Playbook activities are completed each month.
- Be a part of site EHS inspections, hazard/ risk assessments and recommend mitigation measures
- Maintains safe and clean working environment by enforcing procedures, rules, and regulations
- HSE assessments are carried out and updated annually for all contracts and projects.
- HSE Safety Plans are available at sites as required.
- Be aware of all kinds of risks and their controls in your work environment
- Attend and participate in all HSE team meetings.
- Report safety observations (SOS)
Carry out hazard and risk assessments for all tasks as per company policy and procedures.
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Financials
- Management of project Cash-flows and claims certification/billings/collection for financial control according to agreed budgets and plans.
- Forecast project financials monthly and analyse throughout the month.
- Estimates materials costs and quantities and ordering parts.
- Assist Field Service Manager with outstanding debt recovery and under-billed projects.
- Utilise and promote PV and CPQ usage.
Quality
- Ensure project executions meets tender and site-specific requirements. Documentation and quality assurance information as instructed by the Service Manager.
- Ensure technical write-ups, documentation is current and participate in internal and external audits as required.
Ensuring team compliance to KPIs
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Must Have:
- Engineering Bachelor Degree (Electrical / Mechanical)
- At least 2 years' of work related project management experience in BMS/FAS/Security field
- With project and logical knowledge in ACMV/HVAC/FAS/Security system control logic
- Project and A&A management of BMS/FAS/Security systems
- Timely completion of project schedules and management of account sites.
- Adherence to Honeywell Policy & Procedures.
- Customer Survey KPI of executed projects
- Core Customer Retention and growth through A&A and retrofit projects
Timely and effective project financial forecasting.
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We Value:
- Ability to manage self and assist others, including contractors, to work in a safe manner
- Ability to identify safety improvements in the workplace
- Ability to acquire and demonstrate project management trade skills and/or product knowledge to meet the requirements of the role
- Ability to apply knowledge and understanding of Honeywell products to carry out PV p