Field Service Engineer in Toronto

Join Mitsubishi Electric in Toronto as a Field Service Engineer, providing expert technical support for Machine Tool Builders and customers. This role involves both on-site and telephone support to ensure equipment uptime and efficient service delivery.

As a Field Service Engineer, you will utilize your technical skills to assist both dealers and end-users in resolving complex equipment issues. With up to 80% travel required in your region, your hands-on expertise in electro-mechanical systems will be essential. You will also promote value-added services, including training and upgrades, to enhance customer satisfaction and machine functionality.

Key Responsibilities:

• Provide on-site technical support for equipment issues
• Support in-house calls managing high call volumes
• Diagnose and repair machinery breakdowns effectively
• Promote sales of spare parts and value-added services
• Maintain accurate service activity records in the database

Requirements:

• BSEET or equivalent related experience
• 0-3 years in field service for industrial automation
• Strong mechanical aptitude and troubleshooting skills
• Effective communication with customers and team members
• Flexibility for travel and hands-on work in various settings

Utilize your technical expertise and customer focus to drive service excellence at Mitsubishi Electric in Toronto.