Field Service Engineer Innovative Protein Analysis Instruments

Position: Field Service Engineer for Innovative Protein Analysis Instruments

Be the expert in maintaining cutting-edge protein analysis instrumentation as a Field Service Engineer. Support customers throughout North America with exceptional technical support and repairs in a dynamic, hands-on role.

As an experienced professional, you will join a field team dedicated to providing high-quality support across the Greater San Francisco Bay Area and beyond.

Your role involves troubleshooting complex scientific instruments and ensuring seamless customer communication throughout the process. Collaborating with field applications and technical support teams will enhance your effectiveness in resolving diverse customer inquiries.

Key Responsibilities:

• Deliver onsite and remote customer support

• Diagnose and repair complex electro-mechanical instruments

• Manage customer appointments and technical documentation

• Collaborate with sales and support teams

• Utilize basic laboratory skills for sample preparation

Requirements:

• Bachelor’s degree in engineering/science or 5 years of experience

• Strong computer skills including CRM knowledge

• Willingness to travel up to 50%

• Professional communication and analytical problem-solving skills

• Ability to lift up to 50 lbs

Excel in an essential role that shapes customer satisfaction and operational excellence through your technical expertise.

#J-18808-Ljbffr