Field Service Engineer — Troubleshooting & Escalations

SPAN
Boston, US
On-site

Job Description

A company focused on electrification is seeking a Service Engineer to join their Operations group. The role involves resolving complex product issues, delivering excellent service to installers and homeowners, and managing field service dispatches. Ideal candidates have customer-oriented mindsets, strong problem-solving skills, and experience with ticketing tools like Salesforce. If you enjoy a dynamic environment and are passionate about renewable energy, this is the role for you. Flexible working arrangements and competitive compensation are offered.

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Skills & Requirements

Technical Skills

TroubleshootingService deliveryCustomer serviceTicketing toolsRenewable energyProblem solvingCustomer orientationCommunicationElectrificationRenewable energy

Soft Skills

Customer-oriented mindsetProblem-solving skills

Domain Knowledge

ElectrificationField serviceTroubleshooting

Employment Type

FULL TIME

Level

mid

Posted

3/25/2026

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