Financial Aid Specialist I

We are seeking a dedicated Financial Aid Specialist I to join our team in Boston, MA. In this role, you will assist students and families with the financial aid process, providing guidance on application procedures, eligibility criteria, and documentation requirements.

Key Responsibilities Include

• Reviewing and processing financial aid applications accurately and efficiently
• Responding to inquiries via phone, email, and in person, offering clear and timely assistance
• Verifying student eligibility and ensuring compliance with federal, state, and institutional policies
• Maintaining detailed records of financial aid transactions and communications
• Collaborating with other departments to resolve issues and improve service delivery
• Educating students on available financial aid programs, scholarships, and repayment options

Ideal candidates will possess strong communication and organizational skills, attention to detail, and a customer-focused approach. Proficiency with financial aid management systems and a basic understanding of financial aid regulations is preferred.

Benefits include competitive compensation, health insurance, retirement plans, paid time off, and opportunities for professional development. Join us to make a meaningful impact on students' educational journeys in a dynamic, supportive environment.