Forward Deployed Engineer, Generative AI, Telecommunications

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Addison, TX, USA; Austin, TX, USA; New York, NY, USA.

Minimum qualifications

• Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
• 6 years of experience in Python and relevant machine learning packages (e.g., Keras, HF Transformers).
• Experience in applied AI, with a focus on designing and evaluating systems around foundation models (e.g., prompt engineering, fine-tuning, RAG, orchestrating model interactions with external tools to deliver solutions).
• Experience architecting, deploying, or managing solutions on a cloud platform.

Preferred qualifications

• Master’s degree or PhD in AI, Computer Science, or a related technical field.
• Experience delivering AI solutions specifically for telecommunications use cases, such as network optimization, churn prediction, or customer experience enhancement.
• Experience implementing multi-agent systems using frameworks (e.g., LangGraph, CrewAI, or Google’s ADK) and complex patterns like ReAct, self-reflection, and hierarchical delegation.
• Knowledge of "LLM-native" metrics (e.g., tokens/sec, cost-per-request) and techniques for optimizing state management and granular tracing.
• Ability to implement secure agentic workflows incorporating MCP, tool-calling, and OAuth-based authentication.

About The Job

As a GenAI Forward Deployed Engineer (FDE) at Google Cloud, you are an embedded builder who bridges the gap between frontier AI products and production-grade reality within customers. Unlike traditional advisory roles, you function as a "builder-consultant," moving beyond high-level architecture to code, debug, and jointly ship bespoke agentic solutions directly within the customer’s environment.

You will manage blocker to production including solving the integration complexities, data readiness issues, and state-management challenges that prevent AI from reaching enterprise-grade maturity. By embedding with strategic accounts, you serve a dual purpose: providing "white glove" deployment of complex AI systems and acting as a critical feedback loop, transforming real-world field insights into Google Cloud’s future product roadmap.

Your primary responsibility will be to construct rapid prototype Generative AI applications tailored to Google Cloud customers, catering to a clientele ranging from early stage startups to prominent, established companies.

You will be a hybrid professional, blending the core competencies of an engineer with an aptitude for customer engagement and strategic problem-solving. This will often require you to lead with deep, bespoke implementation as the primary value proposition, ensuring that our core technology delivers demonstrable value in the customer's unique operational context.

You will have close collaboration with our product and engineering teams to eliminate obstacles and shape the future trajectory of our offerings. You will be adept at disseminating lessons learned to customers and internal Google teams, translating one-off customer solutions into reusable, scalable assets.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting‑edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full‑time position is $153,000-$222,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

Responsibilities

• Serve as the lead developer for complex AI applications, transitioning from rapid prototypes to production‑grade agentic workflows (e.g., multi‑agent systems, MCP servers) that drive measurable ROI.
• Architect and code the "connective tissue" between Google’s AI products and customer's live infrastructure, including APIs, legacy data silos, and security perimeters.
• Build high‑performance evaluation pipelines and observability frameworks to ensure agentic systems meet requirements for accuracy, safety, and latency.
• Identify repeatable field patterns and technical "friction points" in Google’s AI stack, converting them into reusable modules or product feature requests for the Engineering teams.
• Drive engineering excellence by men