Forward Deployed Engineer - Truelogic Software

Truelogic
Mexico City, MX
RemoteCareer-pivot friendly

Who this role is best for

Best suited to mid-level engineers with customer-facing AI deployment experience who thrive in remote, fast-moving environments.

Best fit for

  • Engineers who bridge technical execution with enterprise sales cycles
    — “Experience supporting enterprise sales cycles with live prototypes
  • Candidates comfortable shaping ambiguous requirements into production systems
    — “Comfort operating in ambiguous and fast-moving environments
  • Builders who prioritize customer outcomes over perfect architectures
    — “High ownership and focus on customer outcomes

Things to consider

  • Role requires balancing pre-sale discovery with post-sale delivery
    — “Experience working across both pre-sale and post-sale phases
  • Success depends on translating non-technical stakeholder needs
    — “Strong communication skills with technical and non-technical stakeholders

How to stand out

  • Showcase specific examples of production AI systems you've deployed
    — “Hands-on experience building AI-native applications, agents, or LLM-powered systems
  • Highlight cross-functional collaboration that influenced product direction
    — “Experience influencing product direction through customer-facing work
  • Quantify impact of previous enterprise integrations you've implemented
    — “Strong understanding of APIs, modern application architectures, and enterprise integrations
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · CompanyLevel · Mid

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful AI solutions
  • customer satisfaction
Typical background
software engineeringsolutions engineering

Skills & requirements

Required

Ai-native ApplicationsAPI IntegrationCustomer-facing Technical Roles

Preferred

Enterprise SalesProduct Direction Influence

Stack & domain

Ai-native ApplicationsApisEnterprise IntegrationsCommunicationProblem-solvingOwnershipAISoftware Engineering

About the role

Original posting from Truelogic via Ashby

ABOUT TRUELOGIC

At Truelogic we are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals.

Our team of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects. Whether collaborating with Fortune 500 giants or scaling startups, we deliver results that make a difference.

By applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. We aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future.

JOB SUMMARY

We are looking for a Forward Deployed Engineer to work directly with customers to design, build, and deploy production-ready AI solutions. This role combines software engineering, solution design, and customer-facing execution, with a strong focus on turning real customer needs into working systems that deliver measurable value.

WHAT YOU WILL DO

  • Partner with customers to understand workflows, technical environments, and success criteria
  • Support pre-sales discovery and technical solution shaping
  • Design and prototype AI-native applications and agents
  • Build and deploy production-ready systems
  • Integrate with APIs, enterprise systems, and customer environments
  • Troubleshoot issues and unblock adoption
  • Translate business needs into executable technical solutions
  • Identify product gaps and edge cases from customer work
  • Collaborate with product and engineering teams to feed back implementation insights
  • Build trust with both technical and non-technical stakeholders

WHAT WE’RE LOOKING FOR

  • Strong software engineering background with experience shipping production systems
  • Experience in customer-facing technical roles such as forward deployed engineering, solutions engineering, implementation engineering, or similar
  • Hands-on experience building AI-native applications, agents, or LLM-powered systems
  • Strong understanding of APIs, modern application architectures, and enterprise integrations
  • Ability to evaluate technical feasibility and communicate tradeoffs clearly
  • Comfort operating in ambiguous and fast-moving environments
  • Strong communication skills with technical and non-technical stakeholders
  • High ownership and focus on customer outcomes

IT WOULD BE GREAT IF YOU ALSO HAVE

  • Experience supporting enterprise sales cycles with live prototypes or proofs of value
  • Experience influencing product direction through customer-facing work
  • Familiarity with agent frameworks, prompt engineering, or AI orchestration patterns
  • Background in startups or high-growth environments
  • Experience working across both pre-sale and post-sale phases of customer delivery

WHAT WE OFFER

  • 100% Remote Work: Enjoy the freedom to work from the location that helps you thrive. All it takes is a laptop and a reliable internet connection.
  • Highly Competitive USD Pay: Earn an excellent, market-leading compensation in USD, that goes beyond typical market offerings.
  • Paid Time Off: We value your well-being. Our paid time off policies ensure you have the chance to unwind and recharge when needed.
  • Work with Autonomy: Enjoy the freedom to manage your time as long as the work gets done. Focus on results, not the clock.
  • Work with Top American Companies: Grow your expertise working on innovative, high-impact projects with Industry-Leading U.S. Companies.

WHY YOU’LL LIKE WORKING HERE

  • A Culture That Values You: We prioritize well-being and work-life balance, offering engagement activities and fostering dynamic teams to ensure you thrive both personally and professionally.
  • Diverse, Global Network: Connect with over 600 professionals in 25+ countries, expand your network, and collaborate with a multicultural team from Latin America.
  • Team Up with Skilled Professionals: Join forces with senior talent. All of our team members are seasoned experts, ensuring you're working with the best in your field.

Apply now!

Source: Truelogic careers (Ashby)

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