Full Stack Engineer – Robotic Process Automation (RPA), Artificial Intelligence (AI) and Central Pla

Key Responsibilities

· Develop and enhance automation workflows using RPA tools such as UiPath and Power Automate, ensuring robustness, scalability, and maintainability.

· Design reusable automation components and implement structured exception handling, logging, and monitoring mechanisms in accordance with enterprise standards.

· Collaborate with stakeholders to translate business requirements into automated workflows, ensuring alignment with operational objectives and governance standards.

· Integrate AI and LLMs such as OpenAI, Llama and other enterprise AI platforms into workflows to enable intelligent automation use cases including document processing, summarisation, classification, reconciliation, and decision support.

· Develop and implement AI agents that work seamlessly with automation workflows to enhance efficiency and reduce manual intervention.

· Evaluate lightweight Small Language Model (SLM) or on-premise deployment options and integration where possible (Llama v3.3), ensuring alignment with security and compliance requirements.

· Ensure AI implementations adhere to organisational AI governance, data protection, and secure deployment standards.

· Onboard, configure, script, and integrate centrally provisioned Government tools and platforms for processes, including but not limited to SGTS products such as OPUS, GatherSG, GovWallet, FormSG, LetterSG, Plumber, Postman, etc.

· Leverage available documentation and onboarding guidance to configure and integrate these tools into end-to-end digital workflows.

· Ensure interoperability between RPA solutions, AI components, and central platforms to deliver seamless and reliable user experiences.

· Support the development of Customer Journey Maps and service blueprints in collaboration with the Designer.

· Translate user needs and business requirements into intuitive UI concepts on information portals, portlets, dashboards and management reports.

· Provide operational support and enhancements for deployed automation and AI solutions.

· Troubleshoot workflow failures, integration issues, and AI response inconsistencies across RPA, LLMs, and central platforms.

· Implement continuous improvement practices to enhance system resilience, performance, and user adoption.

· Support lifecycle management activities including upgrades, patching coordination, and documentation updates.

· Maintain technical documentation, solution architecture diagrams, and operational runbooks to support maintainability and knowledge transfer.

Qualifications

• Experience with UiPath and/or Power Automate development
• Familiarity with API integrations and system-to-system orchestration
• Working knowledge of AI/LLMs and prompt engineering fundamentals
• Understanding of automation lifecycle management and DevOps principles
• At least 2 years of software engineering or automation development experience
• Experience delivering end-to-end automation solutions in enterprise or Government environments
• Exposure to AI-enabled automation and use cases
• Strong analytical and troubleshooting skills
• Ability to work independently while collaborating across multidisciplinary teams
• Good documentation and communication skills
• Structured and methodical approach to workflow design
• UiPath Certified RPA Associate or Advanced RPA Developer certification
• Microsoft Power Platform Developer or Power Automate certification
• Experience integrating LLMs via Azure OpenAI, AWS Bedrock, or equivalent enterprise AI platforms
• Exposure to Government or secure on-premise deployment environments
• Familiarity with AI governance, data protection, or secure SDLC practices in regulated environments
• Basic knowledge of containerisation or lightweight model hosting (e.g., Docker-based SLM deployment)

Pay: $4,000.00 - $6,000.00 per month

Experience:

• software engineering or automation development: 2 years (Required)

Work Location: In person