Gen AI Engineer

Role: Senior Gen AI Engineer

Location: Charlotte, NC or Denver, CO (Onsite)

Job Type: Contract/W2

Duration: Long Term

Charlotte, NC Spanish-speaking candidate required

Denver, CO No Spanish required

Must have real hands-on LLM + RAG experience

Role Summary: Looking for a Senior Gen AI Engineer with strong experience in AI/ML and Large Language Models (LLMs) to build and improve AI-powered voice/IVR systems.

Key Responsibilities

• Build and support AI solutions for IVR / conversational systems
• Develop LLM-based workflows (prompt engineering, RAG, evaluation)
• Create knowledge retrieval pipelines (FAQs, troubleshooting, customer queries)
• Integrate AI models into production systems
• Monitor and improve model performance (accuracy, latency, response quality)
• Work with teams on AI-driven voice experience improvements

Required Skills

• 10+ years overall experience with 3+ years in AI/ML
• Strong Python
• Hands-on with:
• Prompt Engineering
• RAG (Retrieval-Augmented Generation)
• LLM Evaluation
• Experience building real-world / enterprise applications

Tools / Tech

• Python: NumPy, Pandas, Scikit-learn
• LLM Frameworks: LangChain, LlamaIndex, Hugging Face
• Vector DBs: FAISS, Pinecone, Chroma, Qdrant
• NLP (optional): spaCy, NLTK
• Evaluation: TruLens, DeepEval

Looking forward to qualified submissions only.

Thanks & Regards

Nikhila Gujjarlamudi

Email:%20ngujjarlamudi@tror.ai

About the Company:

Tror AI for everyone