Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from NXAI via LinkedIn
Reports to: CEO
Work Authorization: Employment Pass (EP) sponsorship available
Key Responsibilities
- Design, build, and deploy internal AI agents for Sales, Customer Success, and Operations teams.
- Architect solutions on the Microsoft 365 platform, including Copilot Studio, Power Platform, Microsoft Graph API, and Azure AI Foundry.
- Recruit and lead a cross-functional team of engineers and designers.
- Own end-to-end adoption metrics, with daily active usage as the primary success indicator.
- Partner with the CEO to drive AI adoption and organizational change.
Language Requirements
- Full professional proficiency in English.
- Conversational Mandarin proficiency.
Required Qualifications
- Hands-on experience in designing and building AI agents or AI-powered products.
- Strong technical proficiency in the Microsoft 365 ecosystem, including Copilot Studio and Power Platform.
- Background in CPaaS, CCaaS, or enterprise SaaS, with understanding of contact center and conversational AI solutions.
- Proven track record of driving technology adoption and organizational change, with measurable results.
Preferred Qualifications
- Prior experience delivering production-grade solutions on Microsoft Copilot or related platforms.
- Prior experience in CPaaS/CCaaS companies or Microsoft implementation partners.
- Strong bias toward rapid prototyping and iterative delivery.
Source: NXAI careers (LinkedIn)