Head of Operations

Virio
San Francisco, US
On-site

Who this role is best for

Aimed at mid-level operations leaders who have built systems from zero at early-stage startups and thrive in AI-native environments.

Best fit for

  • Operators who have scaled a company from early stage to $50M+ ARR
    — “scaled with a company from early stage to $50M+ ARR”
  • AI-native builders who create systems that automate work
    — “stand up systems and agents that do the work”
  • High-ownership professionals comfortable with ambiguity and fast execution
    — “high-ownership operator who moves fast, learns faster”

Things to consider

  • Full-time in-office presence required in San Francisco
    — “in-person, in-office, full-time ONLY”
  • Must have built an ops function from scratch, not joined an existing team
    — “Not joined a mature ops team. Built one.”

How to stand out

  • Demonstrate specific examples of AI-driven ops automation you've implemented
    — “Stand up agents and automations that run the ops work”
  • Highlight your experience fixing operational bottlenecks before they escalate
    — “Find the bottlenecks before they become fires, and fix them”
  • Show how you've translated founder strategy into executable team plans
    — “translate that strategy into execution the team can run against”
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · CompanyLevel · Senior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Built operational systems from zero
  • Scaled operations with company growth
Typical background
Operations ManagementAI Integration

Skills & requirements

Required

Operational SystemsAI IntegrationCross-functional CoordinationStrategic Planning

Preferred

Ai-native OperationsGTM Strategy

Stack & domain

AIOperationsSalesforceRecruitingFinanceLegalItComplianceStrategyExecutionData-drivenFirst-principles ThinkingB2bGtmAi-nativeTooling-heavy

About the role

Original posting from Virio via Ashby

HEAD OF OPERATIONS

Location: San Francisco (in-person, in-office, full-time ONLY)

Compensation: $150k–$250K base + $25K-$50K cash bonus + top of market equity

ABOUT VIRIO

Virio is building the next-generation B2B GTM stack.

Backed by investors and operators from LinkedIn, YouTube, HubSpot, Rippling, and Google, we help the fastest-growing B2B companies go to market through executive-led content that drives revenue.

We are now looking for a Head of Operations to operate as an extension of the CEO and help drive execution across the company.

WHAT YOU'LL DO

  • Build operational systems and processes from zero, then evolve them as we grow
  • Build with AI. Stand up agents and automations that run the ops work instead of hiring around it
  • Partner with the founders on strategy, then translate that strategy into execution the team can run against
  • Own cross-functional operations spanning recruiting, people, finance-adjacent work, legal ops, IT, and compliance
  • Set up the tooling and infrastructure that scales headcount and revenue without adding chaos
  • Find the bottlenecks before they become fires, and fix them
  • Drive decisions with data and first-principles thinking, not process for its own sake

WHAT WE'RE LOOKING FOR

  • 3 to 7 years in a Head of Operations, Ops Co, or Chief of Staff role
  • You've done zero-to-one ops at an early-stage startup. Not joined a mature ops team. Built one.
  • You've scaled with a company from early stage to $50M+ ARR and know what breaks at each stage
  • You're AI-native. You don't just use the tools, you build with them. You can stand up systems and agents that do the work, not just document how the work gets done.
  • You're equally strong at strategy and execution, and you actually like both
  • You're a high-ownership operator who moves fast, learns faster, and defaults to action
  • You think from first principles and aren't attached to how things were done before
  • You thrive in ambiguity and turn it into structure

NICE TO HAVE

  • Founder or founding-team background
  • Experience across GTM, recruiting, or people ops
  • Comfort operating in AI-native, tooling-heavy environments

TRAITS THAT THRIVE AT VIRIO

  • High agency & self-direction – Takes initiative and acts without waiting for instructions
  • Calm under pressure – Remains effective and level-headed in chaotic or high-stakes situations Outcome orientation – Focuses on results and follows through consistently
  • Decision proximity comfort – Comfortable operating close to decision-making and accountability
  • Trust & ownership – Low ego, high ownership, and deeply trustworthy

BENEFITS

  • Competitive total compensation aligned to impact and ownership
  • Meaningful equity upside as part of the founding team
  • Medical, dental, and vision insurance
  • 401(k) plan
  • All working meals covered
  • Relocation support for San Francisco
  • Company-wide annual off-site
  • Direct access to founders and leadership
  • High ownership, high trust, and fast career progression alongside world-class client partners
  • In-person culture with deep commitment to excellence

Source: Virio careers (Ashby)

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