Head of Partnerships

ABOUT PIVOTAL HEALTH

Pivotal Health is the leading technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape.

Today, many providers face persistent underpayment from health insurance companies, despite delivering high-quality care. While processes like IDR (Independent Dispute Resolution) were designed to promote fairness, they’re often administrative-heavy, time-consuming, and difficult to navigate without the right tools.

Pivotal Health combines software, data, and service into a seamlessly integrated, AI-driven platform that simplifies these complex reimbursement workflows. We help providers efficiently dispute underpaid claims, reduce administrative burden, and recover the reimbursement they’re entitled to; without adding more work to already stretched teams.

Our full-service IDR solution is just the starting point. We’re building solutions that enable providers to operate with clarity, control, and confidence across the reimbursement journey.

ABOUT THE ROLE

Partnerships have been foundational to Pivotal's growth. Today, a significant part of our deals come through partners, particularly Revenue Cycle Management (RCM) organizations. As we enter our next phase of growth, we’re investing in our first dedicated Head of Partnerships to systematize, scale, and expand this proven channel — turning relationships into a repeatable, measurable revenue engine.

As Head of Partnerships, you’ll own Pivotal's partnerships strategy end to end. Reporting into Revenue leadership and working closely with the founders, you’ll take over day-to-day ownership of existing partner relationships while identifying, structuring, and launching new partnerships that expand our market reach.

This is a builder role with real revenue impact. You’ll define how we source, structure, activate, and optimize partnerships — creating the programs, metrics, and operating cadence needed to drive consistent pipeline and closed revenue. If you thrive in ambiguity, love relationship-driven growth, and want to build a high-leverage revenue motion from the ground up, this role offers outsized ownership and influence.

WHAT YOU’LL DO

Own & Optimize Existing Partnerships

• Take ownership of Radix’s current partner ecosystem, including RCM and practice management partners.

• Strengthen relationships, clarify value propositions, and ensure partners are set up to generate consistent, high-quality leads.

• Ensure we are fully capitalizing on existing partnerships and market presence.

Build a Repeatable Partnerships Motion

• Design and launch Pivotal's first formal partnership program, including deal structures, enablement, incentives, and operating cadence.

• Establish clear goals, KPIs, and ROI measurement for partner-sourced pipeline and revenue.

• Create repeatable processes for onboarding, activating, and optimizing partners.

Drive Market Expansion

• Identify, prioritize, and pursue new strategic partnerships aligned to Pivotal's growth goals and target markets.

• Own the full lifecycle of new partnerships — sourcing, pitching, negotiation, contracting, and launch.

• Expand Pivotal's reach by penetrating new provider networks through high-leverage channel relationships.

Revenue & Pipeline Accountability

• Own partner-sourced lead generation targets and revenue contribution.

• Collaborate with Sales to ensure smooth handoffs, strong win rates, and closed-loop feedback.

• Track deal flow, pipeline, and conversion rates in CRM (HubSpot preferred).

Cross-Functional Collaboration & Enablement

• Partner with Marketing on webinars, co-marketing initiatives, and partner-driven demand generation.

• Work closely with Sales, RevOps, and Leadership to align strategy, execution, and reporting.

• Act as the internal voice of partnerships — clearly communicating performance, gaps, and opportunities.

WHO YOU ARE

• 7+ years of experience building, owning, and scaling partnerships that directly drive revenue.

• Proven track record of sourcing, structuring, and closing partnerships in healthcare, healthcare technology, or adjacent B2B SaaS environments.

• Experience taking a founder-led or ad hoc partnerships motion and turning it into a scalable, repeatable program.

• Strong business and financial acumen, with the ability to evaluate partner ROI and optimize deal structures.

• Comfortable operating at both a strategic and executional level — setting direction while staying close to deals.

• Experience using CRM tools (HubSpot preferred) to manage pipeline, attribution, and partner performance.

EXTRA CREDIT EXPERIENCE

• Existing relationships with Revenue Cycle Management, practice management, or healthcare organizations.

• Experience in early-stage or high-growth startups.

• Familiarity with healthcare reimbursement, payor-provider dynamics, or adjacent healthcare tech.

WHY JOIN PIVOTAL?

• Build Something That Matters: You’ll be the first dedicated partnerships hire, defining a function that already drives the majority of company revenue — with the mandate to scale it thoughtfully and aggressively.

• Real Revenue Ownership: This role directly impacts pipeline and closed deals. Your work will be visible, measurable, and central to Pivotal's growth story.

• Proven Motion, Untapped Potential: The partnership model works — it just hasn’t been systematized yet. You’ll take something validated and turn it into a true growth engine.

• Collaborative, Founder-Connected Role: Work closely with founders and revenue leadership to shape strategy, influence decisions, and execute quickly.

• Mission-Driven Impact: Help providers get paid fairly, improve transparency, and hold payors accountable — while building a career-defining partnerships function.

WHY YOU’LL LOVE WORKING HERE

We’re a collaborative, low-ego team on a mission to make healthcare reimbursement fairer for providers. While we primarily hire around our core hubs–Los Angeles and New York–we remain open to exceptional talent outside those regions. Remote and hybrid flexibility varies by role and team, and is outlined in each job description.

If you’re excited by solving complex problems and making a real-world impact, we’d love to hear from you.

Benefits Include:

• Competitive compensation, including equity

• Full health, dental, and vision coverage

• Retirement savings plan through 401(k)

• Flexible time off

• Opportunities for company-wide connection and events

Ready to Make an Impact?

We’re building something meaningful; and we want you on the team.

Bring your ideas, curiosity, and drive, and let’s transform healthcare reimbursement together.

EMPLOYMENT INFORMATION

Work Authorization

Candidates must be authorized to work in the United States without current or future employer sponsorship.

Equal Employment Opportunity

Pivotal Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.

Reasonable Accommodations

Pivotal Health provides reasonable accommodations for qualified individuals with disabilities in accordance with applicable laws. If you need assistance during the application or interview process, please let us know.

Background Checks

Employment is contingent upon successful completion of applicable background checks, where permitted by law.

At-Will Employment

Employment with Pivotal Health is at-will and may be terminated by either party at any time, with or without cause or notice, in accordance with applicable law.