Head of People Operations (US)

Cscgeneration 2
US
Remote

Who this role is best for

Aimed at mid-level HR professionals who excel in AI-driven talent management and remote collaboration.

Best fit for

  • Candidates who thrive in transforming legacy HR processes with intelligent systems.
    — “performance management, talent development, and workforce planning are powered by intelligent systems
  • Professionals comfortable partnering with cross-functional leaders in a remote setting.
    — “partners closely with leaders across the company

Things to consider

  • Expectation to establish a fully functional AI-enabled talent infrastructure within the first year.
    — “Success in the first year looks like a functioning AI-enabled talent infrastructure
  • Role requires measurable impact on talent development and deployment across multiple brands.
    — “measurable improvement in how we develop and deploy people across the portfolio

How to stand out

  • Demonstrate prior success in implementing AI-driven HR solutions.
    — “design and lead an AI-native people function
  • Highlight experience in scaling people operations across multiple brands or business units.
    — “develop and deploy people across the portfolio
  • Showcase ability to build high-performing HR teams in a tech-driven environment.
    — “a high-performing People Ops team
Pace · SteadyCollaboration · HighAutonomy · HighDecision Impact · CompanyLevel · Manager

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • AI-enabled talent infrastructure
  • high-performing People Ops team
  • measurable improvement in talent deployment
Typical background
HRpeople operationstalent management

Skills & requirements

Required

Ai-native HR ProcessesTalent DevelopmentWorkforce Planning

Preferred

AI Experience

About the role

Original posting from Cscgeneration 2 via Lever

CSC Generation is the AI-native holding company re-engineering omnichannel retail. We acquire iconic brands and transform them with Genesis, our operating platform combining a Data Fabric, Automation Engine, proprietary tools, and shared services to modernize operations, elevate customer experience, and expand margins. With $1B+ in revenue across 13 brands, our portfolio includes Sur La Table, Backcountry, One Kings Lane, and others that serve as real-world innovation labs.

Reports to: Chief Administrative Officer

About the Role

Most companies are layering AI onto legacy HR processes. We're doing the opposite.

We're hiring a Head of People Operations (Director Level) to design and lead an AI-native people function where performance management, talent development, and workforce planning are powered by intelligent systems, not adapted from old ones. This role partners closely with leaders across the company.

Success in the first year looks like a functioning AI-enabled talent infrastructure, a high-performing People Ops team, and measurable improvement in how we develop and deploy people across the portfolio.

Source: Cscgeneration 2 careers (Lever)

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