Head of People Operations (Canada)

Cscgeneration 2

RemoteCareer-pivot friendly

Who this role is best for

Best suited to mid-level HR professionals with experience in AI-native or retail environments, ideally based in Toronto.

Best fit for

HR leaders comfortable with AI-driven operational transformations
— “AI-native holding company re-engineering omnichannel retail”
Candidates with experience in multi-brand portfolio management
— “With $1B+ in revenue across 13 brands”
Professionals adept at modernizing operations with proprietary tools
— “proprietary tools, and shared services to modernize operations”

Things to consider

Toronto-based candidates may have a location preference advantage
— “Location Preference: Toronto”

How to stand out

Demonstrate experience in elevating customer experience through operational changes
— “elevate customer experience, and expand margins”
Highlight past work with data-driven HR strategies
— “operating platform combining a Data Fabric”

Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · CompanyLevel · Lead

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

improved employee satisfaction
streamlined HR processes

Typical background

HR managementpeople operations

Skills & requirements

Required

People OperationsHR StrategyTalent AcquisitionEmployee Engagement

Preferred

Ai-native Holding CompanyOmnichannel Retail

About the role

Original posting from Cscgeneration 2 via Lever

CSC Generation is the AI-native holding company re-engineering omnichannel retail. We acquire iconic brands and transform them with Genesis, our operating platform combining a Data Fabric, Automation Engine, proprietary tools, and shared services to modernize operations, elevate customer experience, and expand margins. With $1B+ in revenue across 13 brands, our portfolio includes Sur La Table, Backcountry, One Kings Lane, and others that serve as real-world innovation labs.
Reports to: Chief Administrative Officer
Location Preference: Toronto

Source: Cscgeneration 2 careers (Lever)