HOA Portfolio Manager

Ontrack HOA/Property Management

Job Summary

We are seeking a experienced HOA Manager to oversee and manage the operations and management of a homeowner association. The candidate who can independently manage operations, drive execution, and handle board-level communication with minimal supervision. The ideal candidate who truly understands HOAs CC&Rs and bylaws, rules & regulations.

Key Responsibilities

• Handle financial matters including budgeting and collection of dues

• Coordinate maintenance and repairs for common areas

• Address homeowner inquiries and concerns promptly

• Organize and attend board meetings (In person or zoom)

• Help Manage day-to-day operations of the homeowner association

• Performs routine building walk throughs to check for violations and maintenance work orders.

• Timely complete and Issue violation notices and work orders

• Create resident communication/flyers to be posted in elevators, bulletin boards or other areas

• Respond to emergency situations Take client calls and manage work order process, vendors, and client issues and follows up on all complaints/issues

• Oversee and manage resident requests, work-orders and correspondence on community website(s).

• Code invoices to appropriate GL categories

• Produce requested reports for Board packets

• Organize and maintain all homeowner and administrative files & perform annual Corporation file cleanout

• Keeps voicemail up-to-date, including setting out-of-office email and voicemail greetings, when out of the office.

• Works collaboratively with Manager on any special requests, i.e. administrative work, mailings, special projects, etc. Skills & Qualifications:

• Demonstrate effective communication skills consisting of verbal, written and listening skills.

• Excellent customer service background/skills and maintain a positive, can-do attitude.

• Must be knowledgeable and adept with computer programs needed for specific position basic knowledge of Vantaca, AvidStrongroom, Homewise, Microsoft Applications, Word and Excel.

• Requires driving; must have a valid driver's license and state mandated vehicle insurance.

• Experience in property management in HOA communities.

• 3+ years in HOA property management experience

• Sales skills are highly valuable across industries because they drive revenue growth, enhance client relationships, and improve communication.

• Work Location: In person Los Angeles downtown art district

Job Type: Full-time

Pay: $65,000.00 per year

Benefits

• Paid time off

Schedule:

• 8 hour shift

Experience:

• HOA Management 3 year or more (Preferred)

Ability to Commute:

• Los Angeles, CA 90013 (Required)

Ability to Relocate:

• Los Angeles, CA 90013: Relocate before starting work (Required)

We invite qualified candidates who are passionate about community management to apply for this exciting opportunity as an HOA Manager

Job Type: Full-time

Pay: $65,000.00 per year

Benefits

• Flexible schedule

• Health insurance

• Paid time off

Work Location: In person