HR/People Operations Specialist

Netomi
New York, US
On-siteCareer-pivot friendly

Who this role is best for

Geared toward early-career HR professionals comfortable with fast-paced, high-growth environments and solving operational challenges.

Best fit for

  • Early-career HR professionals seeking exposure to diverse HR disciplines.
    — “ideal for someone early in their HR career”
  • Detail-oriented individuals who thrive in operational and process-driven roles.
    — “highly organized, detail-oriented, and proactive”

Things to consider

  • Requires close collaboration with multiple departments including Finance and Legal.
    — “work closely with the People team, Finance, Legal, and business leaders”
  • Expectation to support both strategic and day-to-day HR functions.
    — “support core HR processes, maintain compliance, and help build scalable systems”

How to stand out

  • Showcase experience in scaling HR operations in high-growth companies.
    — “help build scalable systems in a fast-paced, high-growth environment”
  • Highlight instances where you improved employee experience through operational efficiency.
    — “delivering an exceptional employee experience across the organization”
  • Demonstrate your ability to manage cross-functional projects and initiatives.
    — “partnering with the HR Generalist, you’ll gain exposure to a wide range of HR disciplines”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Junior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Support core HR processes
  • Maintain compliance
Typical background
HR operationspeople operations

Skills & requirements

Required

HR ProcessesComplianceData ManagementCross-functional Collaboration

Preferred

Onboarding ProcessesEmployee Lifecycle Management

About the role

Original posting from Netomi via Lever

About the Company:

Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!

About the Role: 

We are looking for a detail-oriented and proactive HR/People Operations Specialist to support and scale our People function at Netomi. This role is critical to ensuring smooth day-to-day HR operations while delivering an exceptional employee experience across the organization.

You will work closely with the People team, Finance, Legal, and business leaders to support core HR processes, maintain compliance, and help build scalable systems in a fast-paced, high-growth environment.

We are looking for a highly organized, detail-oriented, and proactive HR/People Operations Specialist to help power the day-to-day operations of our growing team. This is a high-impact role at the center of the employee experience—supporting everything from onboarding and lifecycle processes to data, reporting, and cross-functional initiatives.

You will play a key role in helping us build a scalable, efficient, and employee-centric People function. Working closely with the EVP of Operations and partnering with the HR Generalist, you’ll gain exposure to a wide range of HR disciplines while helping ensure our processes run smoothly behind the scenes.

This role is ideal for someone early in their HR career who thrives in fast-paced, high-growth environments, enjoys solving operational challenges, and takes pride in delivering a seamless and thoughtful employee experience.

Source: Netomi careers (Lever)

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