Industrial Engineer; Solution Design

Position: Industrial Engineer (Solution Design)

General Information:

Job Title: Industrial Engineer (Solution Design)

Location: Toronto, ON (Onsite/Hybrid)

Job Type: Full-Time

Reporting Line: Director of Product Strategy

Travel Expectations: 0-10%

Salary Range:

Base Compensation: ~$120k–$135k CAD per year (negotiable)

About Fulfillment IQ (FIQ):

Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.

We work at the intersection of strategy, operations, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.

Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.

If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.

Role Overview :

We are looking for a Senior Industrial Engineer (Solution Design) who can go beyond traditional warehouse design and help shape how complex operational systems are defined, modeled, and scaled.

This role sits at the intersection of industrial engineering, product development, and computational modeling. You will not only design warehouse solutions but also play a key role in structuring and standardizing design logic into reusable frameworks that power next-generation solution design systems.

You’ll have the opportunity to influence how system design evolves—moving from one-off solutions to scalable, repeatable approaches. This is a high-ownership role, ideal for someone who enjoys working in ambiguous, early-stage environments and building from first principles.

Mandate:

• Translate real-world warehouse design into structured logic
• Build reusable domain models for system design
• Bridge operations with product and computational systems

Must Have:

• 5–10+ years of industrial engineering experience in warehouse, logistics, or 3PL environments
• Hands-on experience designing warehouse layouts, staffing models, and process flows
• Strong understanding of warehouse operations (inbound, outbound, storage, fulfillment)
• Experience with labor modeling, productivity drivers, and equipment selection
• Ability to translate real-world systems into structured logic and models
• Familiarity with spreadsheet-driven modeling approaches
• Exposure to analytical tools (SQL, Python) is preferred
• Experience in consulting, solution design, or operational engineering environments

Key Responsibilities:

System Design & Problem Structuring

• Design end-to-end warehouse and logistics systems
• Break down workflows into structured components (processes, constraints, decision points)
• Translate ambiguous requirements into model-ready problem definitions

Domain Modeling & Knowledge Structuring

• Convert operational know-how into structured frameworks, rules, and parameters
• Define and refine process assumptions (time standards, throughput, resource utilization)

Create reusable representations of system components, such as:

• Labor and staffing models
• Equipment and infrastructure choices
• Space and flow design principles

Product & Modeling Collaboration

• Work with product and engineering teams to translate domain logic into scalable systems
• Define how trade-offs (cost, service, space, throughput) are represented in models
• Support the development of systems that evaluate multiple design scenarios

Validation & Continuous Improvement

• Validate system outputs against real-world feasibility
• Identify gaps between models and execution
• Continuously refine system logic based on feedback

Qualifications & Skills:

• Bachelor’s or Master’s degree in Industrial Engineering, Operations Research, Supply Chain, or a related field
• Experience in consulting, solution design, or operational engineering environments is highly valued
• Proven experience working as a Solutions Engineer or Industrial Engineer within large-scale 3PL, logistics, or supply chain organizations (senior-level…