Industrial Engineer Solution Design

General Information:

Job Title: Industrial Engineer (Solution Design)

Location: Toronto, ON (Onsite/Hybrid)

Job Type: Full-Time

Reporting Line: Director of Product Strategy

Travel Expectations: 0-10%

Salary Range: Base Compensation: ~$120k-$135k CAD per year (negotiable)

About Fulfillment IQ (FIQ):

Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.

We work at the intersection of strategy, operations, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.

Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.

If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.

Role Overview:

We are looking for a Senior Industrial Engineer (Solution Design) who can go beyond traditional warehouse design and help shape how complex operational systems are defined, modeled, and scaled.

This role sits at the intersection of industrial engineering, product development, and computational modeling. You will not only design warehouse solutions but also play a key role in structuring and standardizing design logic into reusable frameworks that power next-generation solution design systems.

You'll have the opportunity to influence how system design evolves-moving from one-off solutions to scalable, repeatable approaches. This is a high-ownership role, ideal for someone who enjoys working in ambiguous, early-stage environments and building from first principles.

Mandate:

Translate real-world warehouse design into structured logic

Build reusable domain models for system design

Bridge operations with product and computational systems

Must Have:

5-10+ years of industrial engineering experience in warehouse, logistics, or 3PL environments

Hands-on experience designing warehouse layouts, staffing models, and process flows

Strong understanding of warehouse operations (inbound, outbound, storage, fulfillment)

Experience with labor modeling, productivity drivers, and equipment selection

Ability to translate real-world systems into structured logic and models

Familiarity with spreadsheet-driven modeling approaches

Exposure to analytical tools (SQL, Python) is preferred

Experience in consulting, solution design, or operational engineering environments

Key Responsibilities:

System Design & Problem Structuring

Design end-to-end warehouse and logistics systems

Break down workflows into structured components (processes, constraints, decision points)

Translate ambiguous requirements into model-ready problem definitions

Domain Modeling & Knowledge Structuring

Convert operational know-how into structured frameworks, rules, and parameters

Define and refine process assumptions (time standards, throughput, resource utilization)

Create reusable representations of system components, such as:

Labor and staffing models

Equipment and infrastructure choices

Space and flow design principles

Product & Modeling Collaboration

Work with product and engineering teams to translate domain logic into scalable systems

Define how trade-offs (cost, service, space, throughput) are represented in models

Support the development of systems that evaluate multiple design scenarios

Validation & Continuous Improvement

Validate system outputs against real-world feasibility

Identify gaps between models and execution

Continuously refine system logic based on feedback

Qualifications & Skills:

Bachelor's or Master's degree in Industrial Engineering, Operations Research, Supply Chain, or a related field

Experience in consulting, solution design, or operational engineering environments is highly valued

Proven experience working as a Solutions Engineer or Industrial Engineer within large-scale 3PL, logistics, or supply chain organizations (senior-level experience preferred)

Strong understanding of warehouse design, operational workflows, and end-to-end solutioning in logistics environments

Ability to translate operational requirements into structured models and scalable design frameworks

Excellent analytical, problem-solving, and communication skills

What Success Looks Like in the First 90 Days:

30 Days In: Understand & Deconstruct the Problem

Build a deep understanding of how warehouse design is currently done (internally and across design partners)

Clearly map the end-to-end solution design process (demand → process → labor → space → cost)

Identify and document key inputs, assumptions, and decision drivers used in real-world designs

Begin structuring core components such as:

Process time standards

Labor model