Industrial Technical Support Engineer

A company is looking for an Industrial Technical Support Engineer. Key Responsibilities Diagnosing complex faults on production critical equipment across various systems Providing remote technical support to distributors and customers, with on-site assistance as needed Collaborating with Engineering, R&D, and Quality teams to resolve systemic product issues Required Qualifications Bachelor's degree or equivalent technical experience in Engineering (Automation, Electronics, Mechatronics, Controls, or related field) Minimum experience supporting industrial or production equipment in a technical engineering capacity Proven hands-on experience troubleshooting electro-mechanical machinery and embedded control systems Working knowledge of PLC integration, digital and analogue I/O, sensors, and actuators Experience diagnosing industrial networks and communication protocols (e.g., Ethernet, TCP/IP)