Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Information Management Analyst Mid-Level, you will manage and analyze information using a variety of techniques and tools, supporting data management efforts with business owners and technical teams to manage and analyze information and data including master and reference data in adherence to USAA internal policies, standards, procedures, and external laws and regulations.
This role will support one or more information management functions:
- Metadata management to ensure information is understood.
- Data Quality to ensure data is measured and trusted.
- Retention Management to ensure data is retained and purged appropriately.
- Data Security to ensure data is properly secured and handled based on sensitivity and regulatory requirements.
This may include working with the Information Asset Stewards and technical Owners to log data sources, support the Authoritative Data Source certification, ingest metadata and data lineage into the Enterprise Data Repository, provide data quality oversight, monitor data SLAs and data quality index, remediation times, and monitor material modifications to ensure re-certification occurs if warranted.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.
- This requisition was originally posted for 7 calendar days; this will close in 3 calendar days.
What You'll Do
- Identify opportunities for process improvements across all IMA responsibilities and processes.
- Participates in and possibly lead discussions with cross-functional teams to drive consistency, efficiency and effectiveness of the information management.
- Participate in development of best practices and tools based on business needs.
- Maintains Information Asset Inventories. Ensures data and assets are classified appropriately.
- Supports delivery of information in accordance with Information Governance standards and data management practices through documentation, collaboration, and execution of defined processes.
- Maintains metadata repository and proper metadata association.
- Reviews, validates, and records of metadata and data quality information.
- Develop process improvements and enhancements to mitigate data quality risks including data quality plan development, implementing data quality rule checks, monitoring data quality results, reports and dashboards, as appropriate.
- Documents and updates data quality corrective action plans.
- Supports compliance assessment process by reviewing and documenting failures from data quality compliance assessment checks.
- Recommend Master and Reference Data processes and procedures to align with Enterprise Policies and Standards.
- Creates and maintains reference data in accordance to defined processes and procedures.
- Manages quality and maintenance of master data as it is created.
- Help define and drive implementation of processes and enhancements to mitigate data quality risks.
- Supports compliance assessment process by identifying and escalating items that may be a risk to the corporation.
- Supports Privacy initiatives through classification, tagging, and analysis of sensitive data.
- Ensures compliance and remediation of sensitive data in accordance to defined policies and processes. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What You Have
- Bachelor’s degree in business or science discipline is required; OR 4 years of related data and analytics or technical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- 4 years of experience in an information management practice, business application function, or data delivery; OR If Advanced degree in a Business or Science discipline, 2 years of experience in data and analytics, technical, or business relevant function
- Basic working experience following data management practices and theories and utilizing tools to implement data management to address data management risks and concerns.
- Intermediate Working SQL knowledge including SQL-based languages.
- Ability to build business knowledge through meaningful partnerships at the individual contributor and leadership levels.
- Demons