Intelligence Operations Contractor

BUILD A SAFER WORLD.

TRM Labs provides blockchain analytics and AI solutions to help law enforcement and national security agencies, financial institutions, and cryptocurrency businesses detect, investigate, and disrupt crypto-related fraud and financial crime. TRM’s blockchain intelligence and AI platforms include solutions to trace the source and destination of funds, identify illicit activity, build cases, and construct an operating picture of threats. TRM is trusted by leading agencies and businesses worldwide who rely on TRM to enable a safer, more secure world for all.

Build to Protect Civilization

TRM is a blockchain intelligence company that’s on a mission to build a safer world for billions of

people. We’re a lean, high-impact team tackling some of the world’s most critical challenges,

ranging from human trafficking and financial fraud to terrorist financing. We are builders who

power governments, financial institutions, and crypto companies when the clock is running and

the consequences are real. This is why every TRMer is a bet on our future and has the power to

change our trajectory.

The Blockchain Intelligence team at TRM Labs is looking for an Intelligence Operations

contractor to manage projects that accelerate TRM’s collection of high-quality, actionable data.

You’ll play a critical coordination role at the intersection of intelligence research, contractor

management, and operations—helping translate analytical needs into well-executed workflows.

The impact you’ll have here

● Collect and assess blockchain intelligence data by partnering with Intelligence team

members

● Recruit, train, and manage a global network of research contractors

● Create clear processes and expectations to ensure consistent, high-quality data

collection

● Monitor contractor performance and provide feedback, support, and optimization to

get the best results from a distributed team

● Ensure data collected by contractors is accurately and efficiently entered into internal

systems

● Act as a key operational connector between stakeholders and intelligence teams

What we’re looking for

● Strong organizational and people-management skills, with experience coordinating

contractors, vendors, or large distributed teams

● Background in operations, people ops, program coordination, or similar roles where

execution and follow-through are critical

● Excellent communication skills and comfort working cross-functionally

● High attention to detail and a bias toward building repeatable, scalable processes

● Self-starter mindset with the ability to operate independently in a fast-moving

environment

● Adaptability and willingness to learn new tools in order to create more efficient

processe

● Bonus (but not required): exposure to tech, startups, intelligence, or

blockchain/crypto

● Early to early-mid career candidate who is highly motivated, capable, and excited to

grow into the role

About the team:

● Our team values open communication and a collaborative work environment, where

feedback and ideas are encouraged from all members.

● We prioritize flexibility and adaptability, ensuring that everyone stays aligned through

regular check-ins and progress updates. Operating with a strong focus on shared

goals, we work together to meet deadlines while supporting individual growth and

innovation.

Learn about TRM Speed in this position:

● Utilizes sound judgment and the 80/20 principle to drive rapid, high-impact

outcomes.

● Leverages creative problem-solving and a willingness to think outside the box in

order to make the greatest possible impact.

● Employs a diverse set of methodologies to scale and optimize intelligence operations

for internal customer needs within 72 hours.

LIFE AT TRM

We are building a safer world. That promise shows up in how we work every day.

TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.

Our work sits at the intersection of AI, national security, and fighting financial crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.

At TRM, you should expect:

• Priorities and targets to change quickly as we experiment and iterate

• Work that often requires operating with a high degree of ambiguity

• A high level of personal ownership and accountability

• Close collaboration across teams and functions

• Frequent, high-touch communication

• Creative problem solving and out-of-the-box thinking

• A pace that rewards urgency, adaptability, and outcomes

This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.

We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.

At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like https://www.trmlabs.com/resources/blog/interviewing-at-trm-how-we-hire-and-what-success-looks-like

AI FLUENCY AT TRM

AI fluency is a baseline expectation at TRM.

We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.

At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:

• Accelerate repeatable workflows

• Structure and solve problems

• Improve output quality

• Increase speed and leverage

You will be evaluated on applied AI fluency during the interview process.

LEADERSHIP PRINCIPLES

We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.

• Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.

• Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.

• Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.

JOIN OUR MISSION

At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.

TRM is a Series C company with $220M in total funding, backed by Blockchain Capital, Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.

PRIVACY POLICY AND ADDITIONAL INFORMATION

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