IT Service Desk Technician

Cscgeneration 2

Brownsburg, US

On-siteCareer-pivot friendly

Who this role is best for

Best suited to mid-level IT professionals comfortable with on-site work in Brownsburg, IN, and aligned with a culture emphasizing community and hands-on experiences.

Best fit for

IT professionals seeking a structured on-site role with clear reporting lines.
— “Reports to: IT Service Desk Manager”
Candidates who value workplace culture with recognition and hands-on experiences.
— “our culture blends recognition with hands-on experiences”
Individuals comfortable working in a distribution center environment.
— “Brownsburg Distribution Center”

Things to consider

On-site work is required at the Brownsburg location.
— “Location: Brownsburg, Indiana - On-site”

How to stand out

Demonstrate alignment with a culture of community and culinary joy.
— “community, culinary joy, and celebration are at the heart”
Showcase adaptability to on-site work environments.
— “Brownsburg, Indiana - On-site”

Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · IndividualLevel · Junior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

efficiently resolving IT issues
improving service desk processes

Typical background

IT service desk experience

Skills & requirements

Required

IT Service DeskTroubleshootingCustomer Support

Preferred

Network AdministrationCybersecurity

Stack & domain

RetailTechnologyCustomer Service

About the role

Original posting from Cscgeneration 2 via Lever

Welcome to the Table. At Sur La Table, community, culinary joy, and celebration are at the heart of who we are. From monthly spotlights to the Golden Whisk awards and cooking class perks, our culture blends recognition with hands-on experiences. New team members are welcomed with care and inspired by wellness events, inclusive stories, and a personal touch that makes you feel right at home.
Reports to: IT Service Desk Manager
Location: Brownsburg, Indiana - On-site (Brownsburg Distribution Center)

Source: Cscgeneration 2 careers (Lever)