Junior Credit Controller

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Job Description

Reporting to the Senior Credit Control Manager, you will create impact in our Accounts Receivable team, within the Finance department. You'll manage a portfolio of client accounts, ensuring outstanding debts are followed up and resolved in a timely manner. This is a client- and debtor-facing role, where you will identify potential payment issues early, and escalate pressure points where necessary.

Please note that this will initially be a full-time, six-month fixed-term contract. During this time, you’ll take on a hands-on role with early exposure to international clients, supported by structured training and regular one-to-one development meetings.

Your primary responsibilities will include:

• Manage a portfolio of customer accounts, following up outstanding invoices in line with agreed payment terms.

• Maintain and update the accounts receivable ledger.

• Handle customer queries and disputes, resolving issues promptly while maintaining positive client relationships.

• Reconcile customer accounts and resolve discrepancies.

• Assist in assessing customer creditworthiness by conducting credit checks and supporting risk evaluations.

• Work closely with internal teams to resolve billing issues, contribute to process improvements, and support audit requirements and the preparation of financial reports.

Qualifications

• Approximately 1 or 2 years’ experience in a credit control or similar finance role.

• Strong communication and negotiation skills, with the confidence to manage challenging conversations.

• When faced with a problem, you collaborate with the appropriate people to evaluate different options and find practical solutions.

• You embrace challenges as opportunities and seek feedback to enhance your skills.

Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.

Additional Information

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.

👪 Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. We also provide £1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to talentacquisition@jellyfish.com.