Junior Operations Supervisor

Gopuff

West Kensington, GB

On-siteCareer-pivot friendly

Who this role is best for

Best suited to early-career candidates with leadership potential working in fast-paced retail operations.

Best fit for

Early-career leaders comfortable with hands-on operational oversight
— “Junior Operations Supervisor to join the Operations team”
Candidates who thrive in dynamic customer-facing logistics roles
— “deliver timely and accurately for our customers”
Self-starters who align with high-energy, problem-solving cultures
— “requires drive, perseverance, positivity, and enthusiasm”

Things to consider

Expect direct responsibility for operational standards at physical sites
— “ensure high operational standards at our MFCs”
Leadership role within a structured reporting hierarchy
— “Directly reporting to a Site Leader”

How to stand out

Demonstrate concrete examples of improving operational workflows
— “responsibility to ensure high operational standards”
Highlight adaptability to variable schedules and conditions
— “day and night, rain or shine”
Show enthusiasm for retail innovation beyond basic qualifications
— “reshape the world of retail faster than ever”

Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Junior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

Ensure high operational standards
Deliver timely and accurate service

Typical background

Operations experienceLeadership skills

Skills & requirements

Required

Operational StandardsCustomer ServiceTeam LeadershipProblem-solving

Preferred

Retail ExperienceInventory Management

Stack & domain

DrivePerseverancePositivityEnthusiasmOperational StandardsCustomer ServiceRetailOperations

About the role

Original posting from Gopuff via Lever

Overview: Gopuff is looking for a Junior Operations Supervisor to join the Operations team. Directly reporting to a Site Leader, JOS' play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. The Junior Operations Supervisor role is a core part of the Site leadership team with responsibility to ensure high operational standards at our MFCs to deliver timely and accurately for our customers.
Customers turn to Gopuff to provide their everyday essentials - day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.

Source: Gopuff careers (Lever)