Junior Platform Product Analyst

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Join to apply for the Junior Platform Product Analyst role at Jobright.ai

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Job Summary:

Old National Bank has been serving clients and communities since 1834 and is a regional powerhouse committed to social responsibility. They are seeking a Platform Products Analyst to drive cross-functional execution against assigned platform product roadmaps, provide analytical insights, and assist in enhancing customer experience.

Responsibilities:

• Gathers and analyzes data on platform performance, customer behavior, and usage trends across digital channels such as online and mobile banking.

• Working with Product Analytics team, monitors and regularly reports on performance of assigned platforms and/or features

• Supports Platform Product Manager with competitive analysis, market research, and identification of new opportunities.

• Monitors KPIs and generates reports to support platform product decisions.

• Participates in testing, validation, and implementation of new platform features or updates.

• Produces actionable recommendations grounded in business and customer data and research for new or enhanced platform product features

• Documents product requirements, user stories, and acceptance criteria for platform enhancements and new features.

• Evaluates competitive platform products for benchmarking ONB product performance

• Develops customer-listening pipelines for developing, ingesting, and actioning customer product and feature feedback

• Collaborates to ensure digital platform features are compliant with regulatory standards and delivers on customer expectations.

Qualifications:

Required:

• Bachelor's degree from an accredited college/university (advanced degree preferred)

• 1-3 years of relevant professional experience with a demonstrated high level of success managing diverse teams in a complex financial institution or similar organization

• Strong digital platform product management experience – preferably within the retail banking space, with experience in managing privacy, regulatory and compliance matters.

• Proven ability to assess, validate, products, services, and solutions, including an understanding of the QA process.

• Strong experience selecting, engaging, and managing technology vendors and third-party partners

• Excellent verbal and written communication skills

• Detail-oriented with strong organizational and time-management abilities

• Strong critical thinking skills that result in effective decisions supported by rigorous analysis

Company:

Old National Bank is a regional bank providing you with additional provides account choices, expanded convenience, and greater control. Founded in 1834, the company is headquartered in Evansville, Indiana, USA, with a team of 1001-5000 employees. The company is currently Public Company. Old National Bank has a track record of offering H1B sponsorships.

Seniority level

• Seniority levelEntry level

Employment type

• Employment typeFull-time

Job function

• Job functionProduct Management
• IndustriesSoftware Development

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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