Role – Lead BA
Skills – Mandatory
Product Management: Requirement Elicitation, Interest in Analysis + Detailing + Solutioning, Ability to Playback requirements using visual tools, Excellent Documentation & communication skills
About the Role
This role involves analysing payment workflows, identifying opportunities for optimization, and ensuring seamless integration of payment systems to enhance business performance.
Responsibilities
- Lead BA for multiple digital products in financial domain.
- Structured approach towards requirement elicitation discussions – Pre-workshop research, analysis and deep study of the topic planned for workshop, structured Q&A planning etc.
- Analysis Skills – Natural interest to analysis and problem-solving.
- Ability to go into details and extract functional details:
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- Collaborate with stakeholders to develop the product vision and business outcomes.
- Collaborate with prospective end users / SMEs to understand their needs and translate them into product requirements related to payments, settlements, and reconciliation.
- Prioritize the Product Roadmap which aligns with the overall vision of the product.
- Articulate the product requirements (written and verbal) and present it. Example: business flow diagrams, mindmaps, designing wireframes, writing user stories.
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- Translate Product roadmap into well-defined product requirements by documenting epics, features, user stories & acceptance criteria.
- Knowledge in preparing business process flowcharts using tools like MIRO, draw.io, Visio etc.
- Familiarity with product management tools like JIRA/Azure DevOps/AHA etc.
- Create wireframes using prototyping or wireframing tools.
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- Ability to visualize the User Interface of features, suggest the challenges in usability and provide suggestions to UI/UX team.
- Work closely with technology teams to design, test, and implement payment solutions.
- Analyse payment processing workflows, identifying areas for improvement and efficiency.
- Conduct market research on emerging payment trends, technologies, and regulatory requirements.
- Ensure compliance with financial regulations such as PCI-DSS, PSD2, and AML/KYC guidelines.
- Monitor transaction performance, fraud risks, and security measures.
- Generate reports and dashboards to track payment KPIs and business metrics.
- Act as a liaison between business and technical teams, ensuring alignment on payment initiatives.
Qualifications
Required Skills
- Experience playing the role of a mature Business Analyst who can plan and conduct healthy requirement workshop sessions with client SMEs and Product Managers.
- Strong interest to articulate (written and verbal) with good detailing & analytics skills with natural interest in problem-solving.
- Excellent communication skills – articulate (written and verbal), discuss and finalize product business requirements with client stakeholders through usage of good visual tool based diagrams.
- Hands on Expertise in producing deliverables like business process flows, requirement specifications/user stories, product backlog (not restricted to delegation, but a do-er).
- Experience in working with UI/UX/Visual design to guide the product’s user interface process.
- Experience in synching with Product Owners and jointly participating in requirement grooming, sprint planning and helping product engineering team.
- Adequate technical exposure to understand modern web/mobile application development along with ability to visualize and understand data structures.
Preferred Skills
- Strong understanding of payment gateways, merchant flows, and card networks (Visa, Mastercard, etc.).
- Familiarity with digital wallets, real-time payments, and cross-border transactions.
- Knowledge of payment platforms such as Stripe, PayPal, Adyen, or similar solutions.
- Proficiency in SQL, data analysis, and reporting tools.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Knowledge of Agile methodologies and experience working in an Agile environment is a plus.
- Experience with API-based payment integrations.
- Nice to have: Certifications in business analysis (CBAP, CCBA) or payments (e.g., NACHA, SWIFT).
- Nice to have: Exposure to AI-driven fraud detection and risk management in payments.
Work Location: Dallas – USA (WFO) 3 days in a week
Project Role / Job Title: Lead Business Analyst
Work Shifts – General / US / UK: General US (preferable 730 am start)