City of London
Hybrid – 3 days in office
£800–£900 per day Inside IR35
We are working with a leading Financial Services client who is looking for a Lead Process Engineer (Black Belt) to support and contribute to multiple change initiatives across the organisation.
The Role
- Design new workflows and processes, conducting thorough analysis to identify inefficiencies and bottlenecks, and recommending solutions
- Implement strategies for continuous improvement, working closely with various departments to enhance overall organisational effectiveness
- Utilise data-driven insights to support informed decision-making
- Maintain comprehensive documentation of processes, improvements, and best practices, ensuring knowledge is shared across the organisation
- Build and deliver change management strategies and plans as part of transformation initiatives
- Develop and execute communication strategies to effectively engage and inform stakeholder groups
- Manage stakeholder expectations, identifying when these need to be reset and escalating where required
- Understand and respond appropriately to different stakeholder perspectives
- Contribute to a positive team environment and support team morale
Required Experience
- Strong knowledge of improvement principles and best practices, supported by Lean Six Sigma Black or Green Belt certification
- Experience in business analysis, process design, re-engineering, and optimisation, including workflow solutions and robotic process automation (RPA)
- Solid experience within the Financial Services industry
- Proven experience documenting and prioritising business requirements and/or user stories
- Demonstrated track record of delivering measurable benefits through process re-engineering
- Experience applying project management methodologies in delivery environments
- Strong experience in change management and working within agile environments
- Excellent communication skills, with a collaborative and engaging approach
- Strong analytical and problem-solving skills, with the ability to develop clear recommendations and high-quality written and visual content
- Proven ability to build and maintain strong stakeholder relationships
- Experience working on large-scale transformation programmes within Financial Services
- Demonstrated coaching and mentoring capabilities
- Bachelor’s degree in a relevant field