Lead Product Analyst - Premium

Scribd, Inc. is on a mission to advance human understanding. Our four products — Scribd®, Slideshare®, Everand™, and Fable — help billions of people across the globe move beyond access and into insight, application, and expertise.

Culture at Scribd, Inc.

We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer.

We believe the best work happens when individual flexibility is balanced with meaningful community connection. Scribd Flex empowers employees to choose the workstyle and location that support their best performance, while committing to intentional in‑person moments that strengthen collaboration and culture. Occasional in‑person attendance is required for all Scribd, Inc. employees, regardless of location.

So what are we looking for in new team members? At Scribd, Inc., we hire for “GRIT.” Traditionally defined as the intersection of passion and perseverance toward long‑term goals, GRIT reflects the mindset we expect from every employee. For us, it also serves as a practical framework for how we work: setting and achieving Goals, delivering Results within your role, contributing Innovative ideas and solutions, and strengthening the broader Team through collaboration and attitude.

This posting reflects an approved, open position within the organization.

About The Team

The mission of the Data & Analytics team is to ensure the entire company understands business performance and trends, and to empower all business teams to make good decisions with data.

The Growth organization focuses on driving sustainable subscriber and user growth across Scribd’s ecosystem, including Scribd, Everand, Slideshare, and Fable. We work to improve how users discover, sign up for, activate, and retain value across our products. Our work spans acquisition, activation, retention, and monetization, with a deep emphasis on data quality, measurement, and experimentation.

About The Role

Lead Product Analyst, Premium will play a critical role in shaping how we understand, measure, and optimize the end‑to‑end product experience across Scribd’s Premium portfolio, including the Everand and Fable apps.

You are a strategic, technically strong analytics leader who partners deeply with Product Managers to influence product direction, experimentation strategy, and measurement frameworks. You bring a strong point of view on experimentation, instrumentation, and metric design, and understand how to connect user behavior to business outcomes in subscription‑based products.

You are equally comfortable defining analytics foundations (event standards, tracking taxonomies, data quality) and synthesizing insights into clear narratives that guide decision‑making. You act as a trusted thought partner to PMs, helping teams stay aligned on what success looks like and how progress is measured across both apps.

You Will

• Own end‑to‑end product analytics for the Premium experience across Everand and Fable, spanning activation, engagement, monetization, retention, and cancellation.
• Serve as a strategic thought partner to PMs, influencing product strategy through experimentation insights, funnel analysis, and feature‑level measurement.
• Design and lead end‑to‑end experimentation frameworks for Premium initiatives, including hypothesis generation, test design, metric definition, analysis, and executive‑ready readouts.
• Partner with Product and Data Science to establish experimentation best practices, success criteria, and statistical rigor, including the use of external experimentation platforms (e.g., Statsig or similar).
• Define and maintain standardized instrumentation and event taxonomy frameworks across Premium surfaces, partnering closely with Engineering to ensure consistent, high‑quality data collection.
• Measure and evaluate the performance of new feature launches through clear input and output metrics, post‑launch analysis, and iteration recommendations.
• Build and maintain scalable dashboards and reporting frameworks in Looker and Databricks to track Premium health, product KPIs, and weekly business metrics. Conduct deep‑dive funnel, cohort, and behavioral analyses to identify friction points and opportunities across both apps.
• Track progress against key product goals, ensuring alignment between inputs (feature adoption, engagement signals) and outputs (retention, revenue, LTV). Present insights regularly in metrics forums and product reviews, helping teams maintain a shared, end‑to‑end view of Premium performance.
• Ensure data quality, governance, and visibility across tracking systems, improving confidence in decision‑making.
• Mentor analysts and help establish best practices for product analytics, experimentation, and measurement standards across the Premium pillar.

You Have

• 3+ years of experience in product analytics, ideally within a consumer‑facing or subscription‑based