New Position: This position is open due to an existing vacancy to support our evolving business needs.
Overview
Thomson Reuters is looking for aLead QualityAssuranceEngineerto be part of a highly dynamic team developing our next generation Global Trade Management application suite. Our engineers come from a broad range of backgrounds and experience levels, united by a shared drive to build exceptional software. Successful candidates will typically:
- Be passionate about software quality and its role in delivering real customer value.
- Think beyond testcases,they understand the product, the domain, and the user.
- Measure success by the absence of production incidents, not the volume of tests written.
- Have a natural curiosity that drives them to ask "why" before "how."
- Take ownership of quality across the entire SDLC, not just the test phase.
- Leverage an agentic AI-First approach to all testing and quality operations.
About the Product
Thomson ReutersONESOURCE Global Tradeis a comprehensive software suite designed to streamline and automate international trade management for businesses. It simplifies complex global trade operations by ensuring compliance with ever-changing regulations,optimizingsupply chains, and reducing costs and risks associated with cross-border transactions. The platform integrates seamlessly with existing ERP systems to manage import/export processes, automate trade documentation, and provide real-time visibility into global shipments. Byleveragingup-to-date regulatory content and advanced analytics, ONESOURCE empowers companies to enhance operational efficiency, mitigate compliance risks, and accelerate global growth in a fast-paced, highly regulated trade environment.
About the Role:
- Own quality outcomes for one or more product domains end-to-end from requirements through production monitoring.
- Drive a shift-left quality culture by embedding testing strategy and risk analysis early in the design and decomposition process.
- Lead the design, development, and maintenance of automated test frameworks across UI, API, and data layers.
- Leverage agentic AI-First tooling to accelerate test generation, coverage analysis, defect triage, and root cause investigation.
- Define and enforce testing standards, patterns, and best practices across the QA team.
- Conduct test design reviews and provide constructive feedback to QA engineers.
- Mentor junior QA engineers, reinforcing best practices and supporting their professional growth.
- Collaborate closely with developers, product owners, and stakeholders to deeply understand business intent and translate it into comprehensive test strategies.
- Analyze system behavior holistically.Identifyedge cases, integration risks, and failure modes that others miss.
- Contribute to observability andmonitoringstrategies, ensuring production quality signals are in place (DataDog, RUM, APM).
- Ensure all quality activities are properly estimated and delivered to agreedtimeframesand quality standards.
- Champion continuous improvement of the team's quality processes, tooling, and delivery pipeline.
- Leverage "innovation time" to explore new testing approaches, tools, and automation strategies.
About You:
- 5+ years of experience in software quality engineering within the Global Trade industry, specifically inlogistics, customs, or supply chain management.
- 10+ years of overall software quality engineering experience across diverse tech stacks and application types.
- Proven ability to think at the system and domain levelshowingunderstandingofhow components interact and where risk lives, not just executing test cases.
- 3+ years of hands-on experience using agentic AI-First development and testing tools and processes.
- Strongproficiencyin test automation across UI, API, and data layers using modern frameworks (e.g., Playwright, Selenium, Cypress,RestAssured, or equivalent).
- Proficiencyin testing REST APIs, including tooling such as Swagger and Postman.
- Experience testing applications built on .NET (C#, VB.NET) and Angular front-end frameworks.
- Experiencevalidatingboth SQL and NoSQL data persistence layers (MSSQL, PostgreSQL, DynamoDB).
- Working knowledge ofDataDogfor observability, APM, and RUM from a quality and monitoring perspective.
- Experience with AWS and/or GCP cloud-native application testing.
- Comfort with iterative, spec-light delivery. You will not receive a full spec upfront and will need to think things through, fill in the blanks, and adapt your testing strategy across sprints as the product evolves.
- A firm understanding of application security testing from both the web service and web application perspective.
- Strong debugging and troubleshooting skills with a relentless drive to find root cause.
- Strong communicationand collaboration skills.Able to clearly articulate quality risk and status to both technical and non-technical stakeholders.
- SaaS-based software quality engineering