Title: Leader, Pricing & Portfolio Management
Location: Remote, United States Cleveland, OH
Job Description:
Full time
Job requisition id R-39401
For Those Who Work At Home, Ohio
Position Location Policy
General Location: Open to candidates within the United States.
Hybrid Requirement (if within specific cities): If the selected candidate resides in Cleveland, OH, Buffalo, NY, or Albany, NY, they are expected to work on-site 3 days per week at the nearest KeyBank non-branch location.
Remote Option: If the selected candidate lives outside of KeyBank's geographic footprint, the position will be considered fully remote. Available to those residing in the United States.
Hours: 8-5pm EST/CST
JOB SUMMARY (Job Brief)
The Leader is an integral part of the Merchant Services team, within Key's innovative and fast-growing Merchant Services and Embedded Banking organization. More specifically, this role supports: Merchant Optimization products, services, and setup such as debit routing management, least cost routing, interchange downgrade management, Level 2/ Level 3, currency conversion, etc.
This role will work as part of cross-functional teams on highly visible enterprise initiatives focused on driving incremental profitability via continuous decision point optimization.
Success factors include a combination of Business Knowledge (Merchant Optimization Product, Credit Risk, P&L), Technical Skills (Data Analytics Coding, Data Visualization, Excel), and Communication Skills (Relationship Building, Data Translating, Presentation).
This position offers significant career advancement opportunities within the Pricing & Portfolio Management Team, Key Merchant Services Product team or Embedded Banking Product team.
Essential Job Functions
Business Owner of Merchant Optimization: Own and manage Key's portfolio debit routing strategy across multiple card brands and portfolios. Be the product owner of all optimization products, included but not limited to: Least Cost Routing, Level2/Level 3 Commercial Interchange, Dynamic Currency Conversion, Interchange Downgrades, Card Brand Releases, and support merchant billing.
Optimization Product Owner: Own product specific driver-based forecast tools; Monitor the delta between actual, expected, and benchmark performance; Proactively identify Decision Strategy gaps; Work with cross-functional teams to continuously enhance Decision Strategy; Understand business & product strategy; Monitor competitors and industry trends
Critical Thinking / Problem Solving: Leverage technical skills and business acumen to provide solutions to complex problems; Understand impact / intersection with other business partners / LOBs; Ability to independently manage multiple concurrent objectives, projects, groups, or activities; Data driven mentality
Cross Functional Translator & Partner: Proven relationship building ability; Strong interpersonal skills; Can lead the conversation with partners in the business, technology, risk etc.; Sought out to by business partners and team members; Comfortable with influencing and consulting leaders
Communication: Strong writing skills; organizes material for brevity, persuasiveness, and impact; Effectively communicates key points to respective stakeholders, with the right amount of detail; Proactively shares information beyond those at the table who may have a need to know; Comfortable in situations where conflict is present; Demonstrated presentation development and delivery skills
Leadership: Provides direction/mentorship to junior staff; Role model to others; Ability to effectively work in a matrixed organization with colleagues across various reporting structures.
Required Qualifications
Bachelor's degree or higher required or equivalent experience.
6+ years of Financial Services, Payments or Merchant experience with an emphasis in Analytics, Consulting, or Product, Strategy
Business Knowledge (Product, Credit Risk, P&L)
Required
Experience with the Merchant/Payments industry, and key drivers of financial results
Experience with Business Interchange Optimization products, with emphasis in merchant
Experience with product and relationship pricing methodology
Familiarity with Finance PnL
Results oriented, self-starter with ability to work independently on complex matters with minimal supervision
Strong critical thinking combined with business intuition and intellectual curiosity
Preferred Qualifications
Extensive knowledge of the Merchant/Payments industry, Debit PIN/PINless Durban Agreement Reg I and II, and key drivers of financial results
Extensive knowledge of Interchange Optimization products under FISERV/FIRSTDATA
Extensive knowledge of product and relationship pricing methodology
Technical Skills (Data Analytics Coding, Data Visualization, Excel)
Required
Experience with SAS, or other analytical coding languages (SQL / R / Python)
Advanced data visualization & presentation skills using PowerPoint / Tableau / Excel
Advanced
FULL TIME
senior
5/6/2026
You will be redirected to KeyBank's application portal.
Sign in and we'll score your resume against this role.
Browse roles in the same category, level, and remote setup.
Sign in to open the target role workbench.