Lifecycle Management Product Portfolio Administrator

About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver (CCD) means seeing yourself working with purpose - for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver. Click here to find out about all the amazing benefits and reasons to work for CCD!

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience. The salary range for this position is $124,937-212,593/year. New hires are typically brought into the organization with a starting pay between $124,937-155,000/year. We also offer generous benefits for full-time employees which include but is not limited to:

• Five (5) Medical Plans, Dental, Vision Insurance (effective within 1 month of start date)

• Pension Plan for Life (Employee contributes 8.45%, Employer matches at 17.95%)

• 457 (b) Retirement Plan (no early withdrawal fee!)

• PTO (over 3 weeks in your first year) and 14 paid holidays

• Merit Increases

• STD, LTD, HSA, FSA, Life Insurance

• CARE Bank, Family Leave Benefits

• Employee Assistance Program, Employee Volunteer Program

• Tuition Reimbursement (up to $2000/year), We Qualify for Student Loan Forgiveness Program

• Learning and Development Opportunities; Courses and Career Development Resources

• EcoPass (unlimited free RTD bus/train rides)

Location & Schedule

This position is located at the Wellington Webb Building, located at 201 W Colfax Ave. Denver, CO 80202.

The City and County of Denver supports a hybrid workplace model. Employees' physical work location is based upon the position's job duties and requirements, customer service and responsiveness, team and individual performance, and business needs and requirements. Our current practice requires in-office work for all employees for a minimum of three days per week. Business needs and initial onboarding may require additional days in the office.

Who We Are & What You'll Do

About Technology Services

The Technology Services Department (TS) of the City and County of Denver is using state-of-the-art technologies and methodologies to deliver and improve the systems, applications, and operations that we deliver to our customers. Technology Services supports the people, agencies and ideas that make the City and County of Denver a world class city. The City offers a unique opportunity to work with a diverse business and technology environment on a large scale as we employ over 13,000 people, of which 9,000+ are daily technology consumers in support of a diverse population in excess of 700,000 citizens.

About Application Services

The Application Services division provides software solutions that increase efficiency, automate processes, improve customer service, and achieve city objectives. Applications partners with city agencies/department to assess technology needs, identify solutions, ensure regulatory compliance, and validate that expectations are met. From citywide platforms to business specific tools, this division handles the procurement, development, implementation, integration, quality assurance/testing, maintenance, and support for more than 300 applications, including their underlying systems and databases.

In Technology Services, our mission is to improve city performance through four basic strategies: reliability, innovation, access, and partnership. As our Lifecycle Management Product Portfolio Administrator (PPA), you will perform a variety of comprehensive strategic and administrative activities to include developing long range and short-term planning initiatives with overall goals, objectives, and priorities for the Lifecycle Management program.

Key responsibilities will include:

• Develop, validate, communicate, and execute the program vision, strategy and roadmap

• Manage a portfolio of projects, initiatives, and/or work efforts that span both technical and business teams

• Develop, maintain and communicate KPI's/metrics that support the objectives outlined in the program strategy

• Manage vendor/consultant resources and ensure deliverables are met

• Lead work groups to develop organizational processes and standards to support the program vision

• Work with stakeholders to refine the program charter and manage a governance framework

• Act as an expert in the Lifecycle Management program, provide consultative and technical guidance to managers, leadership, and/or business stakeholders, and handle sensitive and/or confidential issues, complaints, and/or inquiries

• Serve as single point of contact for the Lifecycle Management program

• Perform analysis of issues and formulate options to address identified issues and communicate to both technical and business stakeholders or sponsors.

• Identify and recommend solutions to any issues/risks/dependencies, before they escalate

• Lead technic