Aimed at mid-level technical support engineers comfortable with a rotating schedule and weekend availability, working in Tokyo with global collaboration.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Datadog
JD TBC
About Datadog:
Datadog is the world-class monitoring and security platform for cloud applications. We’re dedicated to creating, developing, and supporting our product and customers, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Built by engineers, for engineers, our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term.
The Team:
We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skill set.
The Opportunity:
Join a diverse team of traditional and non-traditional backgrounds, working together to solve hard problems the right way. You’ll be joining a team and company immersed in a startup-like environment where you will be challenged, but also will immediately witness your contributions to Datadog.
You Will:
Respond to client requests on our fast paced team while continuing to educate our clients on the use of the platform
Reproduce issues and dive into the 400+ integrations that Datadog works with
Build out documentation and knowledge based articles for a variety of technology
Drive product conversations based on needs and problems learned during client interactions
You Are:
Self-motivated, detail-attentive, and have a desire for continuous learning
A critical thinker who defaults to a client-centric approach
A tinkerer with some programming experience and a basic knowledge of Linux
A master at one thing: tell us all about it
Able to work a rotating schedule that requires weekend availability
Bonus Points:
CS or Engineering majors
Active contribution to open-source projects (code, bug reports, etc.) and the Engineering Community (Meetups, etc.)
You want to start your own company someday
Why You Should Apply:
Generous and competitive global and US benefits
New hire stock equity (RSUs) and employee stock purchase plan
Continuous career development and pathing opportunities
Product training to develop an in-depth understanding of our product and space
Best in breed onboarding
Internal mentor and buddy program cross-departmentally
Friendly and inclusive workplace culture
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
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Source: Datadog careers