Manager, Controls Governance & Testing - Enterprise Services Risk

Manager, Controls Governance & Testing - Enterprise Services Risk

The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector.

As a Manager on the Enterprise Services (ES) Core Risk team, you will apply your risk management skills to the company's Technology organization. You will partner across Enterprise Services, Divisional CIO, and Information Security teams to develop and support best-in-class industry risk solutions in a manner that supports innovation and protects our customers, shareholders and associates. As a member of the 1st line controls testing team, you will collaborate with other 1st, 2nd, and 3rd line teams to monitor and test processes and control environments, report results, and evaluate compliance with requirements and regulations for the Technology organization. Your contributions will drive insight into risk and control performance, and organizational change through risk identification, measurement, analysis and reporting to enable better management of technology risks in an open and collaborative environment.

The Enterprise Services Core Risk Controls Governance and Testing (CGT) Team is seeking an experienced, highly motivated Controls Testing Manager, with strong interest in information technology, cybersecurity, and business operations. A clear understanding of requirements, controls, and testing methodologies is necessary for this role. The ideal candidate will be able to guide a team of control testers to design/execute test plans, identify process and control gaps, and compose clear and concise findings to document shortcomings. In addition, the ability to clearly communicate results is imperative in this role. This will be an exciting role in a dynamic and fast-paced environment requiring the ability to multi-task and prioritize deliverables appropriately. In this role, the associate will have the opportunity to develop and execute program strategy, learn new technologies, develop relationships with partners across technology divisions, and materially contribute to process enhancements to reduce risk.

In this role, you will:

• Manage execution and documentation of control testing activities aligned with regulatory, risk management, and compliance requirements

• Guide a team of technology control testers responsible for evaluating IT controls across cybersecurity, identity and access management (IAM) and technology domains

• Review and validate control testing results, ensuring completeness, accuracy, and consistency with testing methodology requirements

• Identify control weaknesses or gaps and partner to facilitate timely remediation in collaboration with control owners and other stakeholders

• Partner across lines of defense to ensure alignment on control objectives, test results, and findings

• Provide subject matter expertise on control design, operational effectiveness, and risk mitigation strategies across complex technology environments

• Champion continuous improvement initiatives, including process optimization, automation, and control rationalization

• Coach and develop team members, cultivating a high-performance culture in the control testing function.

• Assist project and program delivery, including project and process management, reporting, and other governance activities.

Basic Qualifications:

• High School Diploma, GED or Equivalent Certification

• At least 5 years of risk management, compliance, regulatory, audit or legal experience

• At least 5 years of experience in project or process management

• At least 5 years of experience supporting, partnering, and interacting with internal and/or external business clients

• At least 5 years of experience in controls development, controls management, and reporting activities

Preferred Qualifications:

• 5+ years of information technology or cybersecurity experience

• 5+ years of Financial Services industry experience, preferably working within technology

• Experience in technology control testing and governance, with a strong background in security operations.

• Project Management (PMP) or Program Management (PgMP) certification

• Related professional certifications including Certified in Risk & Information Systems Control (CRISC), Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Compliance Certification (CRCM), AWS, GCP, or Azure certification

• Strong communication and relationship building skills, customer focus, and ability to collaborate and influence across teams to deliver

• Ability to set direction, delegate tasks, manage multiple stakeholder expectations, a